Wendy Villacorta
@wendyvillacorta
Detail-oriented administrative professional with strong customer service skills.
United StatesWhat I'm looking for
I am a dedicated administrative professional with a proven track record in customer service and office management. My experience spans various roles, including Credit Specialist and Administrative Assistant, where I honed my skills in data entry, bookkeeping, and client relations. I thrive in fast-paced environments and am committed to contributing to the success of my team.
Throughout my career, I have demonstrated my ability to adapt and learn quickly, whether it’s managing accounts, assisting with HR duties, or implementing new systems. I take pride in my attention to detail and my ability to communicate effectively with clients and colleagues alike. My goal is to leverage my skills and experience to make a significant impact in my next role.
Experience
Work history, roles, and key accomplishments
Back Office Credit Specialist
Ahern Rentals
Oct 2021 - Present (4 years 8 months)
Managed inbound and outbound calls, conducted construction project investigations, and collected payments via credit cards and ACH. Ensured accurate data entry into company systems and followed up with customers and sales representatives.
Administrative Assistant
GPS City
Feb 2021 - Present (5 years 4 months)
Performed bookkeeping and accounting duties, managed human resources tasks, and maintained office supplies. Assisted with online product listings and handled shipping claims submissions and follow-ups.
Sales Administrative Assistant
International Plantworks / Treescapes
Oct 2018 - Present (7 years 8 months)
Managed receptionist duties, employee training, payroll, and HR tasks, including handling cash and credit card processing. Created documents and reports, maintained office supplies, and provided basic IT support.
CRM Administrator
ResortCom International
Sep 2014 - Present (11 years 9 months)
Implemented new system infrastructure within Oracle Cloud Service (CRMs System) and created Standard Operating Procedures. Managed technical support, restructured system operations, and coached/trained agents.
Education
Degrees, certifications, and relevant coursework
Green Valley High School
High School Diploma, General Studies
2009 - 2013
Completed general studies curriculum. Developed foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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