Wendy Perez

I am a dedicated medical receptionist with over seven years of experience in front desk operations across various healthcare settings, including plastic surgery, primary care, and med spas. My bilingual skills in English and Spanish allow me to effectively communicate with diverse patient populations, ensuring that every patient feels welcomed and understood. I pride myself on my ability to manage high call volumes while maintaining a compassionate and professional demeanor.

At Rocky Mountain Primary Care, I excel in answering high-volume phone calls, scheduling appointments, and ensuring accurate check-in and check-out processes. My commitment to patient satisfaction is reflected in my ability to adapt quickly to operational changes and provide clear communication. Previously, at a plastic surgery and med spa, I was recognized for my professionalism and ability to maintain an efficient workflow, which included scheduling surgeries and processing billing and payments.

Currently, I am pursuing a degree in entrepreneurship at the University of Denver, focusing on business strategy, customer experience, and project management. This academic background complements my practical experience, equipping me with the skills to enhance patient care and operational efficiency in any healthcare environment.