Diasmine Colin
@diasminecolin
Dedicated medical administrative assistant with strong customer service skills.
What I'm looking for
I am a dedicated medical administrative assistant with a passion for providing exceptional patient care and support. With experience in both receptionist and administrative roles, I have honed my skills in managing patient interactions, scheduling appointments, and handling medical records. My current position at Central Park Physical Medicine has allowed me to work closely with healthcare professionals, assisting with procedures and ensuring that patients receive the best possible care.
Throughout my career, I have demonstrated a commitment to excellence in customer service. My time at Hillside Medical Height and Forever21 has equipped me with the ability to create a welcoming environment for patients and customers alike. I thrive in fast-paced settings and am adept at multitasking, which has been crucial in my roles within the medical field. As I continue my education in psychology at Queens College, I am eager to apply my knowledge and skills to further enhance the patient experience in a healthcare setting.
Experience
Work history, roles, and key accomplishments
Receptionist & Medical Admin Assistant
Central Park Physical Medicine
Jan 2021 - Present (4 years 7 months)
Managed front desk operations, assisted with patient scheduling, and coordinated with medical insurance for benefits and authorizations. Supported pain management procedures and ensured efficient patient flow.
Receptionist
Hillside Medical Height
Mar 2019 - Feb 2020 (11 months)
Provided exceptional customer service, managed patient appointments, and handled medical records requests. Fostered a welcoming environment for patients and staff.
Sales Associate
Forever21
Apr 2017 - Jan 2019 (1 year 9 months)
Created an energetic shopping environment, provided outstanding customer service, and ensured customer satisfaction through effective communication and engagement.
Work Study
BMCC Childhood Center
Feb 2015 - May 2015 (3 months)
Supported the educational environment by maintaining awareness of children's needs and providing assistance to staff. Fostered a friendly atmosphere for children and parents.
Education
Degrees, certifications, and relevant coursework
Queens College
Bachelor of Science, Psychology
2019 -
Currently pursuing a Bachelor of Science degree in Psychology, focusing on understanding human behavior and mental processes.
Borough of Manhattan Community College
Associate of Science, Biology
2015 - 2018
Completed an Associate of Science degree with a focus on Biology, gaining foundational knowledge in biological sciences and laboratory techniques.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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