Wendy Norman

Provided secretarial and clerical support to the Administrator and data input service for the Business and Administrative Departments. Managed office supply inventories, processed invoices, and maintained transportation appointments for residents.

Provided secretarial and clerical support to the Administrator and data input service for the Business and Administrative Departments. Managed office supply inventories, processed invoices, and maintained personnel files.

Provided administrative support to all site facility personnel, including new hire onboarding and organizing personnel files. Facilitated safety training, badging, and ongoing lab work for facility access.

Provided administrative support to various directors, including planning and executing administrative operations and managing office supplies. Planned and implemented all recruiting events on and off campus, coordinating with vendors for products and services.

Ensured the smooth processing of new business from inception to placement, anticipating and navigating obstacles in new business processes. Provided pertinent updates and customer service to independent agents and agencies for new business establishment and retention.

Acted as a liaison between Admissions and Financial Aid, and trained new hires for the Pearson Vue Proctor Exam. Managed student accounts and information in Salesforce CRM, including processing student loan requests.

Managed all phases of recruitment, including defining hiring needs, conducting MVR checks, drug tests, and interviews. Maintained 130 University Fleet Vehicles per State of Texas Comptroller guidelines and DOT compliance.

Reconfigured bus routes, recorded mileage and fuel consumption, and strictly adhered to pick-up and drop-off schedules. Conducted pre-trip and post-trip inspections of school buses to ensure safety and functionality.

Managed all phases of recruitment and position availability, including conducting MVR checks and drug tests. Dispatched buses, ordered office supplies, and scheduled interviews.

Safely transported employees within and outside industrial/petrochemical facilities, adhering to regulatory and compliance knowledge. Implemented safety inspections in compliance with Exxon and Bayer Industries Standards.

Cross-trained to oversee ATM and vault custodian initiatives, ensuring all policies and procedures were maintained. Managed ATM balances, refilled cash, and assisted in lobby management initiatives.

Obtained certification as a Pearson Vue Proctor, enabling the administration of various professional examinations. This certification demonstrates proficiency in exam security and procedural guidelines.

Completed training and received certification as a Reasonable Suspicion Manager. This certification focused on identifying and addressing substance abuse in the workplace, ensuring compliance with relevant regulations.

Pursued a Bachelor of Science degree in Business Administration, gaining comprehensive knowledge in business principles and management practices. The program covered various aspects of business operations and strategy.

Completed high school education and received a diploma from Douglas Byrd High School. This foundational education provided a broad range of academic skills and knowledge.

Grade: 3.7 GPA

Earned an Associate Degree in Data Processing with a 3.7 GPA, completing 160 hours of coursework. The curriculum focused on data management and processing techniques relevant to business operations.

Grade: 4.0 GPA

Obtained a Paralegal Studies Certificate with a 4.0 GPA, completing 120 hours of specialized training. The program provided in-depth knowledge of legal research, document preparation, and legal procedures.

Acquired certification as a Texas Notary Public, enabling the official witnessing of signatures and administration of oaths. This certification ensures legal compliance in document authentication.

Holds a license as a Professional Tax Preparer, demonstrating expertise in tax laws and regulations. This qualification allows for the preparation and filing of various tax returns.