Open to opportunities

leelah User

@leelahuser

Message

Highly organized Administrative Assistant with proven experience supporting executives.

United States

Message

What I'm looking for

I am looking for a role that values organization and communication, offering opportunities for growth and professional development.

I am a highly organized Administrative Assistant with extensive experience supporting executives and teams in both remote and in-person settings. My expertise lies in scheduling, meeting coordination, and office operations, where I consistently demonstrate strong communication and problem-solving skills. I take pride in my professionalism and ability to adapt to various work environments.

Throughout my career, I have worked in diverse roles, including Customer Service Representative and Administrative Assistant, where I have honed my skills in data entry, client engagement, and logistical coordination. My recent experience with GMRS / Action Research has allowed me to effectively collect data and engage with clients while ensuring confidentiality and accuracy. I am passionate about contributing to team success and enhancing operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

GMRS / Action Research

Jan 2025 - Present (7 months)

Made outbound calls to collect data and engage with clients effectively. Entered accurate data while ensuring strict confidentiality. Used computer systems to monitor and analyze performance metrics.

Data Collection Client Engagement Data Entry Confidentiality Performance Monitoring

Administrative Assistant

EF Notary 24/7 Mobile Notary Service

Oct 2024 - Jan 2025 (3 months)

Played a key role in launching EF Notary services. Scheduled client appointments and coordinated logistics using GPS. Managed advertising, payment processing, and accurate data entry.

Scheduling Logistics Coordination GPS Advertising Payment Processing Data Entry

Customer Service / Virtual Admin Representative

AnywhereWorks

Dec 2023 - Sep 2024 (9 months)

Coordinated and scheduled appointments for healthcare clinics with precision. Efficiently managed messaging systems and processed payments securely. Actively contributed to virtual meetings while providing comprehensive administrative support.

Appointment Management Messaging Systems Payment Processing Administrative Support

Receptionist / Administrative Assistant

West Houston Hyundai

Jan 2023 - Jun 2023 (5 months)

Professionally greeted clients, managed phone inquiries, and scheduled service appointments. Accurately maintained records and ensured timely mailing of documents to clients. Supported the sales team by organizing the floor and executing clerical duties efficiently.

Client Greeting Phone Management Scheduling Record keeping Clerical Sales Support

Customer Service Representative

AT&T

Nov 2022 - Mar 2023 (4 months)

Managed high-volume inbound calls about service plans, billing and equipment. Updated customer profiles and resolved account issues promptly. Maintained accurate documentation and ensured timely follow-up.

Customer Service Billing Documentation

Education

Degrees, certifications, and relevant coursework

Houston Community College

Associate's degree, General Studies

Currently pursuing an Associate's degree, developing foundational knowledge and skills relevant to future career aspirations. Engaged in coursework designed to provide a comprehensive educational background.

Texas Southern University

General Studies, General Studies

Undertook studies in General Studies during the Fall 2020 semester, focusing on a broad range of subjects to build a well-rounded academic foundation. Gained diverse knowledge across various disciplines.

Austin High School

High School Diploma, General Studies

Completed high school education and earned a High School Diploma in June 2020. Developed essential academic and life skills, preparing for further education and professional endeavors.