Danayshia Davis
@danayshiadavis
Experienced Administrative and Customer Service Professional with proven success.
What I'm looking for
I am an experienced Administrative and Customer Service Professional with over 12 years of proven success in streamlining office operations and delivering high-quality service. My expertise lies in managing multiple responsibilities in fast-paced environments, ensuring accuracy, efficiency, and professionalism in every task I undertake.
Throughout my career, I have demonstrated my commitment to supporting team objectives and fostering positive relationships with clients and colleagues. My proficiency in Microsoft Office Suite and Adobe Acrobat, along with my adaptability to evolving technologies, has enabled me to excel in various roles, from Exam Proctor at the Metropolitan Transportation Authority to Clerk at the United States Postal Service.
Experience
Work history, roles, and key accomplishments
Exam Proctor
Metropolitan Transportation Authority
Nov 2023 - Present (1 year 8 months)
Administered standardized exams, maintaining integrity and strict compliance with MTA protocols. Verified candidate identities, managed exam logistics, and ensured a secure testing environment.
Clerk
United States Postal Service
Dec 2014 - Jun 2018 (3 years 6 months)
Processed customer transactions, managed inventory control, and handled mail operations with accuracy and efficiency. Provided responsive service, addressing inquiries and claims to maintain high satisfaction.
Office Assistant
NYC Department of Buildings
Feb 2014 - Dec 2014 (10 months)
Managed a $50,000 budget for supplies and vehicle expenses, and supported day-to-day office tasks. Answered and routed calls, entered data, and maintained document organization.
Sales Associate
Macy's
May 2012 - Jan 2014 (1 year 8 months)
Delivered excellent customer service, managed cash and credit transactions, and resolved customer issues. Met sales goals through upselling and creating appealing product displays with the visual team.
Education
Degrees, certifications, and relevant coursework
Some College
Some College Coursework, General Studies
Undertook college-level coursework to further enhance skills and knowledge. This experience contributed to a broader understanding of various subjects.
Northwood High School
HS Diploma, General Studies
Completed high school coursework and obtained a diploma in 2008. This foundational education provided a strong base for further professional development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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