Open to opportunities

Danayshia Davis

@danayshiadavis

Message

Experienced Administrative and Customer Service Professional with proven success.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for professional growth.

I am an experienced Administrative and Customer Service Professional with over 12 years of proven success in streamlining office operations and delivering high-quality service. My expertise lies in managing multiple responsibilities in fast-paced environments, ensuring accuracy, efficiency, and professionalism in every task I undertake.

Throughout my career, I have demonstrated my commitment to supporting team objectives and fostering positive relationships with clients and colleagues. My proficiency in Microsoft Office Suite and Adobe Acrobat, along with my adaptability to evolving technologies, has enabled me to excel in various roles, from Exam Proctor at the Metropolitan Transportation Authority to Clerk at the United States Postal Service.

Experience

Work history, roles, and key accomplishments

Current

Exam Proctor

Current

Metropolitan Transportation Authority

Nov 2023 - Present (1 year 8 months)

Administered standardized exams, maintaining integrity and strict compliance with MTA protocols. Verified candidate identities, managed exam logistics, and ensured a secure testing environment.

Exam Administration Compliance Logistics Management Inquiry Resolution Team Coordination

Clerk

United States Postal Service

Dec 2014 - Jun 2018 (3 years 6 months)

Processed customer transactions, managed inventory control, and handled mail operations with accuracy and efficiency. Provided responsive service, addressing inquiries and claims to maintain high satisfaction.

Inventory Control Customer Service Problem Solving Data Entry

Office Assistant

NYC Department of Buildings

Feb 2014 - Dec 2014 (10 months)

Managed a $50,000 budget for supplies and vehicle expenses, and supported day-to-day office tasks. Answered and routed calls, entered data, and maintained document organization.

Budget Management Data Entry Visitor Assistance

Sales Associate

Macy's

May 2012 - Jan 2014 (1 year 8 months)

Delivered excellent customer service, managed cash and credit transactions, and resolved customer issues. Met sales goals through upselling and creating appealing product displays with the visual team.

Customer Service Sales Upselling Merchandising Inventory Management

Education

Degrees, certifications, and relevant coursework

Some College

Some College Coursework, General Studies

Undertook college-level coursework to further enhance skills and knowledge. This experience contributed to a broader understanding of various subjects.

Northwood High School

HS Diploma, General Studies

Completed high school coursework and obtained a diploma in 2008. This foundational education provided a strong base for further professional development.