Mabel Ntshipela
@mabelntshipela
Organized sales and administrative professional with strong customer-service and office operations expertise.
What I'm looking for
I am an organized sales and administrative professional with hands-on experience in outbound sales and reservations within fast-paced customer-service environments.
Over two years in call-centre and front-desk roles, I streamlined office processes, managed records, and supported billing and accounts tasks while maintaining excellent phone etiquette.
I excel at coordinating meetings, managing inventory and supplies, preparing invoices and receipts, and handling sensitive customer information with discretion and integrity.
I bring resilience, adaptability, and a results-oriented mindset, aiming to contribute reliable independent work and collaborative team leadership to a dynamic office or reception role.
Experience
Work history, roles, and key accomplishments
Outbound Sales Agent
I-Talk Call Centre Solutions
Jan 2022 - Aug 2022 (7 months)
Performed outbound sales calls to drive revenue, processed sales orders and invoices, and maintained customer accounts while delivering high-quality customer service in a call centre environment.
Reservation Trainee
Mapungubwe Hotel
Feb 2021 - Jul 2021 (5 months)
Managed reservation tasks, maintained reception and switchboard operations, coordinated bookings and ensured guest communications and administrative records were accurate and up to date.
Education
Degrees, certifications, and relevant coursework
Are-fadimeheng High School
National Senior Certificate, General Secondary Education
Obtained the National Senior Certificate (Grade 12) in 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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