Wendy Barcia
@wendybarcia
Experienced Virtual Assistant with a strong background in healthcare.
United KingdomWhat I'm looking for
I am an experienced Virtual Assistant with over a decade of expertise in healthcare, administration, and client support. My background as a Senior Occupational Therapist and Medical Secretary has equipped me with a unique blend of clinical precision, organizational excellence, and a people-focused service approach. I currently support professionals, coaches, and small businesses in a virtual capacity, providing reliable, efficient, and detail-driven assistance.
Throughout my career, I have honed my skills in customer service, document handling, diary and inbox management, and social media support. I thrive in fast-paced, evolving environments and pride myself on delivering high-quality outcomes with a personal touch. My experience managing complex caseloads and coordinating multidisciplinary teams has further enhanced my ability to ensure seamless operations and client satisfaction.
Experience
Work history, roles, and key accomplishments
Founder & Virtual Assistant
Barcia Virtual Solutions
Jan 2024 - Present (1 year 4 months)
Supported entrepreneurs and professionals with end-to-end virtual administrative services, managing inboxes, calendars, and travel logistics. Designed visual content using Canva for social media and email marketing. Maintained client databases and follow-up systems using CRM tools.
Senior Occupational Therapist
NHS & Local Authority
Jan 2013 - Present (12 years 4 months)
Independently managed complex, high-risk caseloads across acute, community, and social care settings, applying clinical reasoning and evidence-based practice. Conducted comprehensive functional, cognitive, and environmental assessments to inform care planning and equipment provision. Led multidisciplinary reviews, liaising with various healthcare professionals and families.
Medical Secretary
Private Clinics & NHS
Delivered fast, accurate, and confidential medical transcription using digital dictation systems, ensuring timely turnaround of clinical letters and reports. Managed high-volume appointment booking systems, coordinating diaries for consultants and clinics. Acted as the first point of contact for patients, relatives, and healthcare professionals, handling queries with empathy and professionalism.
Education
Degrees, certifications, and relevant coursework
CUCanterbury Christ Church University
BSc (Hons), Occupational Therapy
Studied Occupational Therapy, gaining expertise in healthcare, administration, and client support. Developed clinical precision, organisational excellence, and people-focused service.
Tower Hamlets College
Level 3 Diploma, Nursing
Completed the Level 3 Diploma Access to Nursing program. This provided foundational knowledge for further studies in healthcare.
Havering College Higher Education
AMSPAR Medical Secretary, Medical Secretary
Undertook training to become an AMSPAR Medical Secretary. This qualification equipped me with essential skills for medical administration.
Hall Mead School
GCSE's, General Studies
Completed General Certificate of Secondary Education (GCSE's). This provided a broad educational foundation.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Social media
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