Elizabeth Kehinde
@elizabethkehinde
Experienced remote Virtual Assistant and customer support specialist.
What I'm looking for
I am a highly organised and proactive Virtual Assistant and Customer Support professional with 4+ years supporting UK, US, and European entrepreneurs and startups fully remotely. I excel at inbox and calendar management, customer communications, and light administration across time zones.
My freelance and in-house experience includes managing calendars for multiple CEOs using Calendly and Google Calendar, achieving inbox zero daily with Gmail/Outlook, handling 100+ daily customer contacts via Zendesk and Intercom, and maintaining a 98.7% customer satisfaction score. I also produce Canva graphics, schedule social media with Buffer, and maintain team documentation in Notion and Airtable.
I am calm under pressure, deliver consistent 5-star client feedback, and am available immediately for 20ā40 hours per week. I prioritise clear, professional communication, reliability, and efficiency to free founders and teams to focus on growth.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Freelance
Jan 2022 - Present (4 years)
Provide remote administrative and executive support to UK and US entrepreneurs, managing calendars for 8 founders, achieving daily inbox zero, and handling travel and expenses to streamline operations.
Customer Support Executive
SwiftHelp Solutions Ltd
Jan 2020 - Dec 2022 (2 years 11 months)
Handled 100+ daily customer emails and live chats via Zendesk and Intercom, maintained a 98.7% customer satisfaction score, and authored knowledge base articles to reduce repeat queries.
Administrative & Social Media Assistant
Online Coaching Business
Jan 2019 - Jan 2020 (1 year)
Scheduled daily Instagram and LinkedIn posts, responded to customer DMs within one hour, and organised client databases in Airtable while sending weekly Mailchimp newsletters.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Science, Business Administration
2017 - 2020
Completed a Bachelor of Science in Business Administration, studying remotely during the final year.
Availability
Location
Authorized to work in
Job categories
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