Open to opportunities

Wealthy Mbali

@wealthymbali

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IT Asset Administrator driving compliance, cost savings, and uptime.

South Africa

Message

What I'm looking for

I seek roles where I can manage IT asset lifecycles, improve compliance and cost-efficiency, collaborate on AI-data projects, and grow into leadership while contributing to process optimization and reliable operations.

I am an IT Asset Administrator with 5+ years managing IT infrastructure, asset lifecycles, and system administration, delivering measurable results in compliance and cost reduction. I have implemented and optimized IT asset management processes achieving 99% SACM compliance, reduced licensing costs by 25%, and improved system uptime to 98% through disciplined deployment and maintenance practices.

I also work as an AI Trainer, curating and annotating large-scale datasets and collaborating with engineering teams to fine-tune models, producing a 15% boost in AI performance efficiency. I combine ITIL-based asset management, configuration management, technical support, and ethical AI training to drive operational efficiency and reliable, compliant IT services.

Experience

Work history, roles, and key accomplishments

Current

AI Trainer

Current

Outlier

Sep 2024 - Present (1 year)

Curated and annotated large-scale datasets and implemented human-in-the-loop training protocols, collaborating with engineers to fine-tune models and increase AI performance efficiency by 15%.

Data Annotation Human In The Loop NLP Model Evaluation Reinforcement Learning Collaboration

Current

IT Asset Administrator

Current

Gijima Holdings

Feb 2019 - Present (6 years 7 months)

Implemented and optimized IT asset management processes achieving 99% SACM compliance and reduced licensing costs by 25%, while managing lifecycle and inventory for 1,000+ assets and improving operational efficiency by 15%.

IT Asset Management SACM Data Migration Reporting

IT Technician Assistant

Nkangala TVET College

Jan 2018 - Jun 2018 (5 months)

Executed hardware and software installations for 200+ workstations achieving 98% uptime and reduced average resolution time by 30% through systematic diagnostics and repairs.

Software Deployment Troubleshooting Desktop Support Diagnostics User Support Knowledge Base

Education

Degrees, certifications, and relevant coursework

ALX Africa

Certificate, Artificial Intelligence / Virtual Assistance

Completed AI Career Essentials program and graduated top of the cohort; also completed a Virtual Assistant certification focused on practical AI and remote work skills.

Gijima Training Centre

NQF Level 5 Certificate, System Support

Completed System Support NQF Level 5 training focused on system support, hardware and software maintenance, and technical troubleshooting.

The Graduate Institute of South Africa

CompTIA A+ Certification, Information Technology

Earned CompTIA A+ certification covering foundational IT skills in hardware, software, and troubleshooting.

Nkangala TVET College

NQF Levels 2–4, Information Technology & Business

Completed Information Technology & Business NQF levels 2, 3 and 4, providing foundational IT and business skills relevant to technical and administrative roles.