Nikiwe Mafatle

As an IT Hardware Asset Analyst, I coordinate projects, manage resources, and ensure quality controls. My role involves scheduling meetings, tracking expenses, and preparing documentation for stakeholders. I also facilitate project scope definitions and monitor progress to address potential issues.

As an IT Hardware Asset Analyst, I coordinate projects by scheduling meetings, breaking tasks into manageable parts, and conducting risk analyses. I prepare documentation for stakeholders, track expenses, and monitor project progress while ensuring quality controls are met.

In my role as IT Asset Administrator, I managed procurement and inventory, maintained records of licenses and warranties, and oversaw technology purchasing decisions. I also coordinated recruitment processes and prepared financial reports.

As an HR Administrator, I facilitated recruitment processes, prepared employment contracts, and ensured compliance with HR policies. I also coordinated onboarding and training initiatives for new employees.

In my role as IT Asset Administrator, I managed procurement and inventory, maintained records of licenses and warranties, and coordinated technology purchasing. I also facilitated recruitment processes and prepared reports for management.

As an HR Administrator, I handled employee documentation, coordinated recruitment processes, and ensured compliance with HR policies. I also facilitated onboarding and training initiatives for new employees.

In my position as a Call Centre Agent, I handled incoming calls, managed customer queries, and ensured high levels of customer care. I also provided support for data capturing and email management.

In my role as a Call Centre Agent, I managed incoming calls, handled membership queries, and provided high levels of customer service. I also assisted with complaints and data capturing.

Completed a Higher Certificate in Business Principles and Practice.

Completed Senior Certificate.