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Bangile MahlombeBM
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Bangile Mahlombe

@bangilemahlombe

AI Trainer at micro1; evaluated and refined AI outputs after managing cloud identity and infrastructure at Delta IT Services.

South Africa
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At micro1, I analyse and annotate datasets and review AI-generated outputs for accuracy and alignment with project requirements. I provide structured written feedback to support model improvement.

At Delta IT Services (Delta Group Company), I administered Active Directory and AWS IAM across a multi-site corporate group. I migrated an on-premises virtual machine into AWS, then re-established and tested its identity and access controls.

I also designed cloud networks across Amazon Web Services and Microsoft Azure, including private subnet segmentation, and managed Microsoft 365 and Google Workspace environments. My work included IT risk management, ISO 9001 compliance, and disaster recovery and backup capabilities.

Earlier, I supported IT environments at the University of Pretoria, Injoli Investments CC, OPENMIND Technologies (Brescia House School), Gauteng Department of Health, Government Communications (GCIS), Rhodes University, and Eskom Distribution. I’ve worked across identity and access, service management, networking, and infrastructure, and hold ITIL Foundation and AWS credentials.

Experience

Work history, roles, and key accomplishments

University of Pretoria logoUP

Workstation Support Technician

University of Pretoria

Sep 2010 - Feb 2012 (1 year 5 months)

Delivered first-line IT support to university staff, logging and tracking incidents through HP Service Manager. Resolved account, authentication, hardware, software, and network issues.

Rhodes University logoRU

IT Officer, Journalism and Media Studies Department

Rhodes University

Jan 2000 - May 2001 (1 year 4 months)

Maintained Novell NetWare environments and Windows software, including student labs and Reuters Newsroom feed. Logged and resolved support calls via WebRT.

Education

Degrees, certifications, and relevant coursework

LA

Lynnwood Academy

Writing with AI, Professional Writing

Professional Writing using AI certification.

Amazon Web Services logoAS

Amazon Web Services

AWS Technical Accreditation, Cloud Computing

AWS Technical Accreditation completed through self-study.

Amazon Web Services logoAS

Amazon Web Services

AWS Foundations Business, Cloud Computing

AWS Foundations Business Accreditation completed through self-study.

MO

Molex

MOLEX Advanced Structured Cabling Design and Installation, Structured Cabling

MOLEX Advanced Structured Cabling Design and Installation certification.

TP

Triple Play

Certified Fibre Optic Technician, Fibre Optics

Certified Fibre Optic Technician certification.

TO

TorqueIT

ICND Part 1, Networking

Interconnecting Cisco Network Devices (ICND) Part 1 certification.

TO

TorqueIT

Microsoft Windows Desktop Support Technician, Desktop Support

Microsoft Windows Desktop Support Technician certification.

University of Pretoria logoUP

University of Pretoria

Advanced Management Development Programme, Management Development

Advanced Management Development Programme completed in 2009.

BT

Bytes Technologies

Microsoft Windows and Windows Server, Microsoft Technologies

Training in Microsoft Windows and Windows Server, including Microsoft Operations Framework.

NS

NSS

ITIL Foundation, IT Service Management

ITIL Foundation certification in IT Service Management.

GG

Gauteng Provincial Government

Performance Management and Development System, Performance Management

Performance Management and Development System training.

CH

CS Holdings

A+ Certified Professional, Computer Hardware and Software

A+ Certified Professional in Computer Hardware and Software.

Nelson Mandela University logoNU

Nelson Mandela University

National Diploma, Electrical Engineering

National Diploma in Electrical Engineering, completed in 1999.

NS

Nosizwe High School

National Senior Certificate, General

National Senior Certificate obtained in 1995.

Tech stack

Software and tools used professionally

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