WA

Open to opportunities

Waqaas Ahmed

@waqaasahmed

I keep IT systems, networks, servers, and workplace tools running smoothly.

What I'm looking for

I'm looking for the right place to serve where I can use my IT support, systems, networking, troubleshooting, and software skills with zest and enthusiasm while helping achieve organizational objectives.

At Sajid Textile Industries, I provide first-line IT support, monitor system performance and LAN connectivity, manage CCTV and IT assets, and help plan upgrades and new implementations.

I've supported Windows environments, Windows Server 2012, firewall policies, PABX and email servers, hosting, domains, Plesk, Cloudflare, printers, backups, and employee training at AKHG and other organizations.

My background also includes software development, VBA programming, PHP, C#, VB.NET, SQL Server, lead generation, data research, ERP support, and administrative operations.

Experience

Work history, roles, and key accomplishments

SI

Current

IT Officer

Current

Sajid Textile Industries

Jan 2025 - Present (1 year 7 months)

Responsible for Windows installation and troubleshooting, performing monthly backups, monitoring system performance, providing first-line support, and managing IT assets.

Windows Installer Troubleshooting Backup System Monitoring IT Support Hardware Software LAN CCTV ERP IT Asset Management

AG

IT Officer

AKHG (Al-Khair Hospitality Group)

Jan 2024 - Jan 2025 (1 year)

Managed Windows installation, Windows Server 2012, firewall policies, PABX server, email server, hosting, domains, and ensured internet availability.

Windows Server Firewalls PABX Hosting Domains LAN CCTV Printers Time Attendance Plesk Cloudflare

SG

HR & Admin Officer

Synergy Group

Jan 2023 - Jan 2024 (1 year)

Handled payroll processing, employee attendance, inventory updates, office supplies, and resolved employee issues.

Payroll Attendance Management Inventory Employee Relations Documentation

VG

Lead Generation Specialist

Venture Force Global

Jan 2023 - Jan 2023 (0 months)

Generated and verified leads from social media, updated CRM, contacted potential clients, and supported sales representatives.

Lead Generation CRM Social Media Email Marketing Data Verification

AS

Assistant Export & Sales Tax

A.Essak & Sons

Jan 2021 - Jan 2022 (1 year)

Filed monthly sales tax, prepared export invoices and documents, tracked shipments, and coordinated with transporters.

Sales Tax Export Documentation Invoicing Insurance Logistics

SE

Computer Operator

Soft Air Engineering

Jan 2016 - Jan 2021 (5 years)

Prepared government tenders, created invoices, maintained computers, and handled documentation for contracts.

Tendering Invoicing Documentation Quotations

SS

Computer Teacher/Operator

Smart School

Jan 2015 - Jan 2016 (1 year)

Administered computer lab, created fee vouchers, salaries, exam papers, and provided technical support.

Teaching Administration Troubleshooting N Computing

BA

In-charge of IT Department

Baxter

Jan 2013 - Jan 2015 (2 years)

Managed IT department, prepared tenders, designed medicine packs, submitted sales tax, and maintained email server.

IT Management Tender Preparation Design Sales Tax Inventory Documentation

LP

Computer Operator

Lisko Pakistan

Jan 2012 - Jan 2013 (1 year)

Submitted online sales tax, created invoices, maintained computers, and managed email server.

Sales Tax Invoicing Documentation

Education

Degrees, certifications, and relevant coursework

CC

Computer Collegiate

Diploma, Software Engineering

Diploma in Software Engineering from Computer Collegiate in 2019.

Tech stack

Software and tools used professionally

Cloudflare

Salesforce

Trailblazer

Visual Studio

PHP

ASP.NET

F#

Windows

Windows Server

WhatsApp

Apollo

SST

SQL

Lusha

Plesk

Chamber

Availability

Open to opportunities

Location

Pakistan

Authorized to work in

Portfolio

youtube.com/channel/UC-DdCmPlSeTqqubpRwbeYQw

Job categories

IT Security Officer IT Support Specialist Systems Administrator Network Administrator Software Developer Salesforce Developer Data Analyst Lead Generation Specialist HR Administrator Computer Operator Information Security Officer Information System Security Officer Information Systems Security Officer Information Assurance Officer IT Manager

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