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wanjugu wairimu

@wanjuguwairimu

Benefits Specialist at Vensure Employer Solutions supporting daily benefits administration, client inquiries, and Open Enrollment.

Kenya

Message

What I'm looking for

My goal is to help healthcare providers make clinics run smoother, faster, and more efficiently by supporting administrative, operational, and communication tasks.

At Vensure Employer Solutions, I support clients and employees with day-to-day benefits administration through email and phone. I process qualifying life events, respond to eligibility inquiries, and help with coverage and ID card requests.

I also handle inquiries about benefits billing, payroll deductions, COBRA, and retirement plans. I support benefits projects, maintain benefits databases, and assist during Open Enrollment.

At OnQ Global, Inc., I worked as a Patient Service Representative and Call Agent, supporting patients in a healthcare setting. My background also includes medical billing, appointment scheduling, and electronic medical records, along with a Diploma in Medical Coding and Billing.

Experience

Work history, roles, and key accomplishments

Current

Senior Benefits Specialist

Current

Vensure Employer Solutions

Apr 2026 - Present (5 months)

I provide essential day-to-day support to clients and employee's through email and phone communications. I coordinate daily benefits administration, including processing qualifying life events, responding to eligibility inquiries, managing ID card requests, confirming coverage, and completing disability forms. My role also involves handling on-call inquiries related to benefits billing, employee p

Open Enrollment Payroll Services Benefits Administration 401K COBRA

Travel Sales Consultant

Dreamport

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Patient Service Representative

OnQ Global, Inc.

Mar 2023 - Jan 2025 (1 year 10 months)

Call Agent

Medical Billing Adaptability Reliability CRM Customer Experience Executive Calendar Management Appointment Scheduling Patient Support Analytical Skills Attention To Detail Revenue Cycle Management Electronic Medical Records (EMR)

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Jan 2019 - Oct 2021 (2 years 9 months)

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Reliability Attention To Detail