wanjugu wairimu
@wanjuguwairimu
Benefits Specialist at Vensure Employer Solutions supporting daily benefits administration, client inquiries, and Open Enrollment.
KenyaWhat I'm looking for
At Vensure Employer Solutions, I support clients and employees with day-to-day benefits administration through email and phone. I process qualifying life events, respond to eligibility inquiries, and help with coverage and ID card requests.
I also handle inquiries about benefits billing, payroll deductions, COBRA, and retirement plans. I support benefits projects, maintain benefits databases, and assist during Open Enrollment.
At OnQ Global, Inc., I worked as a Patient Service Representative and Call Agent, supporting patients in a healthcare setting. My background also includes medical billing, appointment scheduling, and electronic medical records, along with a Diploma in Medical Coding and Billing.
Experience
Work history, roles, and key accomplishments
I provide essential day-to-day support to clients and employee's through email and phone communications. I coordinate daily benefits administration, including processing qualifying life events, responding to eligibility inquiries, managing ID card requests, confirming coverage, and completing disability forms. My role also involves handling on-call inquiries related to benefits billing, employee p
Trained as a travel sales consultant at Dreamport, where I had the opportunity to learn the use of GDS, flight simulation, and build flight presentations.
Patient Service Representative
OnQ Global, Inc.
Mar 2023 - Jan 2025 (1 year 10 months)
Call Agent
Office Clerk
Sunjua Builders
Jan 2019 - Oct 2021 (2 years 9 months)
Worked as an office clerk and was responsible for documents organisation, assist company's executives, staff with projects and tasks,preparing site records, financial management
Financial Advisor
CIC Insurance Company
Jan 2017 - Nov 2018 (1 year 10 months)
Worked as a financial advisor advising clients on which insurance cover best suited their needs, notified them of pending premiums to be paid, allocation of benefits after maturity of their covers.
Front Desk Attendant
Batian Grand Hotel
Jan 2016 - Dec 2016 (11 months)
Worked as Front Desk Attendant at Batian Grand Hotel.
Education
Degrees, certifications, and relevant coursework
Mindtickle
Certified Travel Counselor (CTC)
Issued Jun 2025 · Expires Dec 2030
Alison
Diploma in Medical Coding and Billing
Issued Nov 2025
Mount Kenya University - MKU
Business management, Business/Corporate Communications
2018 - 2022
Entrepreneur
Mt. Top institute
Hospitality, Front Desk Operations
2013 - 2015
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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