Open to opportunities

wangechi njoroge

@wangechinjoroge

Operations, Administration and Data Analytics professional skilled in virtual assistance, recruitment, customer service and AI evaluation.

Kenya

Message

What I'm looking for

I seek a role where I can provide administrative and executive support, improve team efficiency, and grow professionally in a collaborative, supportive environment.

I am an Operations and Administration professional with experience in executive support, virtual assistance, recruitment coordination, customer service and data analytics. I have supported recruitment processes, managed administrative tasks, coordinated stakeholders and developed a website-based recruitment assessment solution to improve efficiency.

I am trained in Data Science and Analytics, with skills in Python, SQL, Excel, Power BI and machine learning. I am interested in operations, administration, virtual assistance, HR, AI evaluation and business intelligence. I am organised, analytical, adaptable and comfortable working independently or remotely. I enjoy solving problems, learning new technologies and finding practical ways to improve workflows and deliver results.

Experience

Work history, roles, and key accomplishments

Current

assistant executive afficer

Current

digital technology institute for development

Nov 2024 - Present (2 years)

Coordinate candidate assessment processes, reviewing submitted responses and evaluating results against established assessment criteria.
Assess candidate answers, identify errors or inconsistencies, and apply structured scoring guidelines to support objective and consistent evaluations.
Review assessment outcomes, maintain accurate evaluation records and coordination

Current

youth faciltator

Current

Big Me Campaign

May 2024 - Present (2 years 6 months)

Mentor students on career pathways, providing guidance and support that improved mentee clarity and preparedness for medical and other professional tracks.

Career Coaching Client Communication Scheduling Confidentiality Stakeholder Engagement Remote Collaboration Mentorship

Pharmacy Technician

Temple Pharmacy

Jun 2021 - Jun 2022 (1 year)

Assisted with prescription processing, inventory management and client service, maintaining accurate records and supporting administrative pharmacy operations.

Inventory Management Record keeping Microsoft Office Google Workspace

Pharmacy Intern

Kenyatta National Hospital

Jan 2021 - Jun 2021 (5 months)

Supported prescribing and dispensing activities, gained hands-on experience in clinical pharmacy workflows and maintained medication records during the internship.

Clinical Support Record keeping Pharmacy Operations

Waitress

Sabor Mexican

Jun 2020 - Dec 2020 (6 months)

Delivered excellent customer service in a fast-paced restaurant, managed orders with accuracy and maintained cleanliness and service standards.

Customer Service Order Management Time Management Teamwork

Education

Degrees, certifications, and relevant coursework

KCA University

Bachelor of International Business Management, International Business Management

2025 -

Currently enrolled in a Bachelor of International Business Management (evening classes) program, focusing on business management principles and international commerce.