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walid User

@waliduser3

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Executive assistant and appointment setter for founders and CEOs, automating admin with Claude.

United Arab Emirates

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For ten years, I’ve supported VIP and international clients, from private tours in Dubai and Abu Dhabi to cruise arrivals of up to 2,000 passengers per call. I also served as a personal interpreter for an Argentine government commercial delegation in B2B meetings.

Since 2019, I’ve run my private-tour business end to end, following up on website and Instagram leads, preparing quotes, and coordinating itineraries, pickups, and timings. I use Google Calendar and Sheets to track bookings and ChatGPT and Claude to draft itineraries and client messages.

At dnata for Costa Cruises, I coordinate groups for arrivals and departures and use AI to prepare guest briefings. I’ve also supported sales meetings at Gulfood and built walid-dubai.com with Claude Code.

Experience

Work history, roles, and key accomplishments

Current

Cruise Tour Guide

Current

dnata

Dec 2022 - Present (3 years 10 months)

Handles arrival and departure operations for 800-2,000 passengers per call, coordinating groups via WhatsApp and Excel and using AI to prepare guest briefings.

WhatsApp Excel AI Briefing Group Coordination Operations

Current

Freelance Tour Guide & Private Client Coordinator

Current

Self-employed

Aug 2019 - Present (7 years 2 months)

Runs a private-tour business end to end, handling leads, quotes, and follow-ups. Plans itineraries and coordinates logistics for DMCs and private clients, using AI tools for drafting and translation.

Google Calendar Google Sheets ChatGpt Claude Client Follow up itinerary planning Lead Management

Spanish-Arabic Interpreter

Gulfood

Jan 2022 - Dec 2024 (2 years 11 months)

Supported a Latin American food exporter in sales meetings with Gulf buyers, managing daily schedules, notes, and lead follow-up across three editions.

Interpretation Meeting Coordination Lead Follow Up Spanish Arabic

Expo Tour Guide

Expo 2020 Dubai

Sep 2021 - Apr 2022 (7 months)

One of ten multilingual guides (English, Spanish, Arabic) at Expo 2020 Dubai, providing guided tours and assistance to visitors.

Multilingual Tour Guiding Customer Service

Spanish-English Interpreter

Argentine Government Commercial Delegation

Mar 2022 - Mar 2022 (0 months)

Served as personal interpreter in B2B meetings with Dubai Airport Free Zone, Abu Dhabi Chamber, and SRTI Park, preparing schedules and notes and following up with contacts.

Interpretation B2B Events Scheduling note taking Follow up