At Diamond Software Technologies, I lead a team of 15 engineers and service professionals delivering enterprise mobile and digital solutions. I improved delivery efficiency by 70% through workflow improvements, AI-assisted reporting, and task automation.
I managed mobile application projects for SAPTCO and SBAHC, delivering hybrid applications with backend integrations and real-time services. I also spearheaded modernization of the SAR mobile application through performance optimization and service analytics.
At EJADA Systems Company, I led enterprise project delivery and service governance across telecom and government digital platforms. My work included STC’s digital billing transformation and customer experience intelligence programs, as well as banking reconciliation and settlement systems.

