Wahiba MaresWM
Open to opportunities

Wahiba Mares

@wahibamares

Multilingual customer service expert

Spain
Message

What I'm looking for

Seeking a role that utilizes my skills in social work and customer service to make a positive impact

As a dedicated and multilingual problem-solver, I have applied my expertise in customer service to various industries, including outsourcing, hospitality, and social organizations. With a strong passion for enhancing the wellbeing of clients, I have worked in multiple roles, including social assistant, support worker, and social technician.

My experience has equipped me with a unique ability to communicate effectively with diverse groups, ensuring that all individuals receive the support they need. I am committed to delivering high-quality services, and my proactive approach has allowed me to make a positive impact in various settings.

In addition to my professional experience, I have also undertaken various training programs, including courses in data protection, staff manual handling, and medication management. These have not only broadened my knowledge but also enabled me to develop a more nuanced understanding of the complexities involved in social work and case management.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Universidad de Granada logoUG

Universidad de Granada

Bachelor of Social Work, Social Work

2014 - 2018

Studied Social Work, focusing on social services, community support, and case management to assist individuals and families in need.

Tech stack

Software and tools used professionally

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