Amalia VittozziAV
Open to opportunities

Amalia Vittozzi

@amaliavittozzi

Digital tools expert with customer care experience for Atos, in Ernst&Young

Spain

What I'm looking for

Seeking a challenging role that leverages my customer care and digital tools expertise to drive results and provide exceptional client experiences.

As a seasoned customer care professional with a strong background in digital tools, I leverage my expertise to provide top-notch support to clients. With a proven track record in technical support and mystery shopping, I excel in resolving complex issues and ensuring customer satisfaction.

With a strong foundation in digital competencies, including Microsoft Word and Servicenow, I am well-versed in utilizing technology to drive results. My experience in service desk and customer care has equipped me with the skills to effectively communicate with clients and provide tailored solutions.

As a certified professional in digital tools and food safety, I bring a unique combination of skills to the table. I am a strong believer in continuous learning and have pursued diplomas in digital tools and social media management to stay ahead of the curve.

Experience

Work history, roles, and key accomplishments

SC
Current

Second Level Agent

SERVICE DESK/CUSTOMER CARE

Jan 2023 - Present (2 years 4 months)

Provided technical support to customers with remote control and software solutions.

Education

Degrees, certifications, and relevant coursework

Amalia hasn't added their education

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Tech stack

Software and tools used professionally

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Amalia Vittozzi - Second Level Agent - SERVICE DESK/CUSTOMER CARE | Himalayas