WMWaheeda Mohammed
@waheedamohammed
Motivated caregiver in training with strong communication and teamwork skills.
United KingdomWhat I'm looking for
I am a dedicated individual currently training to become a Certified Nursing Assistant (CNA) at Newton Training Centre. My journey has been marked by a commitment to delivering high standards of service, which I have demonstrated through my diverse experiences in customer service and administration. I possess strong communication, leadership, and teamwork skills that enable me to connect effectively with clients and colleagues alike.
Throughout my career, I have held various roles, including Customer Service Representative and Office Administrator, where I honed my problem-solving abilities and time management skills. My experience in these positions has equipped me with the knowledge to handle various tasks efficiently, from managing office supplies to organizing company events. I am passionate about caregiving and am eager to apply my skills in a healthcare setting, ensuring that every patient receives the compassionate care they deserve.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Her Majesty Passport Office
Jun 2023 - Present (2 years 1 month)
Managed passport renewals, first-time applications, and child passport applications. Tracked application progress and handled reports for stolen or missing passports.
Office Administrator
Wade Macdonald
Jan 2022 - Present (3 years 6 months)
Oversaw daily administrative tasks, ensuring smooth office operations and maintaining accurate records. Managed incoming and outgoing correspondence, including emails and inquiries.
Nursery Teaching Assistant
Greyfriars Nursery
Jul 2017 - Present (8 years)
Assisted teachers in preparing lesson plans and activities, providing support and care to children. Communicated with parents regarding their children's daily activities and progress.
Sales Advisor
River Island
Jan 2017 - Present (8 years 6 months)
Provided exceptional customer service, ensuring stock was clean and presentable. Processed refunds and exchanges in line with company policies.
Education
Degrees, certifications, and relevant coursework
Newton Training Centre
Certified Nursing Assistant, Nursing Assistant
Currently training at Newton Training Centre to become a well-skilled CNA. This ongoing training focuses on developing essential nursing assistant skills.
Newton Training Centre
Caregiving Course, Caregiving
Completed a comprehensive caregiving course at Newton Training Centre. This program provided essential skills for effective and compassionate care.
Chiltern Training
Level 2, Business Administration
Undertook a Business Administration Level 2 course at Chiltern Training. This program enhanced skills in administrative tasks and office management.
Reading College
Level 2, Travel and Tourism
Studied Travel and Tourism Level 2 at Reading College. This course provided advanced knowledge in the travel and tourism industry.
Reading College
Level 1, Travel and Tourism
Completed Travel and Tourism Level 1 at Reading College. This foundational course introduced key concepts in the travel and tourism sector.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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