Wafa Ahmed

Manage HR and support services including recruitment, personnel records, expatriate accommodation and benefits administration, and departmental budgeting to ensure compliance with Sudanese labour and social insurance requirements.

Provided arrival/induction support and community services for UK staff and dependants, designed community programmes, and produced post reports and allowance returns to support diplomatic operations.

Supported a large complaints-processing PMO by producing MI reports, managing action logs and timesheets, and providing onsite administrative support to the management team.

Oversaw administrative operations, supplier and stakeholder liaison, hiring, and implemented new administrative systems while producing financial reports and supporting business development initiatives.

Shadowed corporate relationship managers, assisted in managing corporate client relationships, and supported efforts to meet corporate revenue and compliance targets.

Delivered high-quality customer service, managed tax-free refund procedures, translated and maintained Arabic customer guides, and supported shop-floor operations during peak periods.

Shadowed marketing and project management analysts and presented a winning proposal for IBM's 'Smarter Planet' campaign during a short work experience placement.

Supported senior lawyers on health insurance cases and performed administrative duties within the legal department to understand financial services regulation.

Grade: First Class Honours

Activities and societies: Completed CFA Level 1 module; strong module performance in Financial Accounting, Business Finance, Strategy, Operations Management and related courses.

Completed a BSc in Business and Finance with First Class Honours, achieving high marks across core modules including Financial Accounting and Business Finance.