Cherida Newton
@cheridanewton
Customer-focused professional with data-entry skills.
JamaicaWhat I'm looking for
I am a dedicated and customer-oriented individual with experience in data-entry and customer service. I have a strong background in education, having completed a Level 1 certificate in Data Fundamentals and Digital Foundations from Mona School of Business and Computer Science, as well as a Certificate in Data Operation from HEART EASTERN TVET Institute.
Throughout my career, I have developed strong skills in time management, basic math, interpersonal communication, cash handling, and delivering quality customer service. I am a quick learner and thrive in fast-paced environments.
I am currently working as a CSR/Escalations at Jcpenney and have previously worked as a Transcriber, Counter Clerk, and Packer. I am eager to contribute my skills and experience to a new challenging position.
Experience
Work history, roles, and key accomplishments
CSR/Escalations
Intouch CX
Nov 2021 - Present (4 years 7 months)
Worked as a customer service representative, handling customer inquiries and resolving issues in a timely manner.
Counter Clerk
Pat's Wholesale
Worked as a counter clerk, handling customer transactions and providing quality customer service.
Packer and Counter Clerk
Fair Deal Wholesale and Self Serve Supermarket
Performed duties as a packer and counter clerk, ensuring efficient customer service and store operations.
Education
Degrees, certifications, and relevant coursework
Cherida hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
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