Volga Surendranath
@volgasurendranath
Executive Relationship Officer at Canara HSBC Life Insurance, supporting customer relationships, insurance needs, and renewal activities.
IndiaWhat I'm looking for
At Canara HSBC Life Insurance, I manage relationships with existing and prospective customers and support their financial protection and insurance requirements.
I maintain customer records and sales activity details while ensuring compliance. I also support renewal and persistency activities by maintaining strong customer relationships.
At Ageas Federal Life Insurance, I recruited, trained, and mentored insurance advisors and implemented strategies to enhance sales performance and agency productivity.
At Sutherland Global Services Pvt Ltd, I supported customers with internet services, resolved technical issues, and documented customer interactions and service requests. I'm seeking a responsible position where I can apply my knowledge of hospital administration and patient coordination to improve service quality and operational efficiency.
Experience
Work history, roles, and key accomplishments
Executive Relationship Officer
Canara HSBC Life Insurance
Apr 2026 - Present (6 months)
Manages and develops relationships with existing and prospective customers, maintains customer records and sales activity details, and supports renewal and persistency activities.
Agency Growth Manager
Ageas Federal Life Insurance
Jun 2025 - Mar 2026 (9 months)
Recruited, trained, and mentored insurance advisors to achieve business growth targets, implemented strategies to enhance sales performance, and monitored team performance.
CS Internet Associate
Sutherland Global Services Pvt Ltd
May 2023 - Oct 2024 (1 year 5 months)
Provided customer support for internet services, resolved technical issues, maintained documentation, and worked with cross-functional teams to meet service-level goals.
Education
Degrees, certifications, and relevant coursework
International School of Skill Development Kerala
Diploma, Hospital Administration
Diploma in Hospital Administration, certified by TUV SVD.
Nehru Arts and Science College, Coimbatore
Bachelor of Science, Microbiology
Bachelor of Science in Microbiology.
Government Higher Secondary School, Kerala
Higher Secondary, Biology
Higher Secondary Education in Biology Stream.
Kaniakkamatha Convent E.M.G.H.S.S, Palakkad, Kerala
SSLC, General
SSLC from Kaniakkamatha Convent E.M.G.H.S.S.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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