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@vokeeyube
I am a results-driven telemarketer and customer service professional with six years' experience.
NigeriaI am a persuasive and results-focused telemarketer and customer service professional with over six years of experience in client engagement, sales, and frontline support. I consistently meet and exceed targets while maintaining strong customer relationships.
At Unateus I placed outbound calls, handled objections, and consistently exceeded sales and conversion targets. I also managed inbound and outbound support for a US health company, creating and tracking Zendesk tickets to resolve customer issues promptly.
In banking I supervised teller operations, managed daily cash and vault control, trained tellers, and helped launch a new branch—improving teller efficiency and reducing transaction errors. My experience spans cash handling, cross-selling, and client onboarding under high-volume conditions.
I began my career providing patient assistance during NYSC community health programs, supporting appointments, documentation, and outreach. I work comfortably with Salesforce, Zoho, Zendesk, Microsoft Office, and call management software, and I bring a disciplined, target-oriented approach to every customer-facing role.
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Work history, roles, and key accomplishments
Unateus
Jan 2020 - Jan 2025 (5 years)
Placed outbound calls to prospective clients, maintained CRM records, and used persuasive techniques to consistently exceed sales and conversion targets.
Versatel Marketing LLC
Jan 2019 - Jan 2020 (1 year)
Managed inbound and outbound calls for a US health company, created and tracked support tickets in Zendesk, and met daily call handling and resolution targets.
Advans Lafayette Microfinance Bank
Jan 2016 - Jan 2018 (2 years)
Managed daily cash operations, vault control, and teller performance; supervised and trained tellers and promoted cross-selling of banking products while assisting in a new branch launch.
Advans Lafayette Microfinance Bank
Jan 2014 - Jan 2015 (1 year)
Processed customer deposits, withdrawals, and transfers accurately, balanced daily cash transactions, and maintained error-free records while resolving account inquiries.
Ijumu Medical Center
Jan 2013 - Jan 2014 (1 year)
Assisted healthcare providers with patient check-ins, vital signs, and documentation, coordinated appointments, and supported community health outreach and patient education.
Degrees, certifications, and relevant coursework
NNPostgraduate Diploma, Public Administration
Postgraduate Diploma in Public Administration completed at the National Open University of Nigeria in 2025.
Higher National Diploma, Chemical Engineering
Higher National Diploma in Chemical Engineering from the Institute of Management and Technology, Enugu awarded in 2011.
Ordinary National Diploma, Chemical Engineering
Ordinary National Diploma in Chemical Engineering from the Institute of Management and Technology, Enugu awarded in 2007.
Software and tools used professionally
NigeriaYou can contact Voke and 90k+ other talented remote workers on Himalayas.
Message Voke
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