Vladislav Seredyuk
@vladislavseredyuk
I build production AI support agents, integrations, and human-in-the-loop CX workflows.
Russian FederationWhat I'm looking for
At AI MOP, I design voice and text AI agents, RAG rules, dialogue analyzers, and branching workflows for production support and delivery. I integrate Bitrix24, amoCRM, telephony, spreadsheets, and third-party services through APIs and webhooks.
I've launched around 40 client integrations, advised roughly 60 partner implementations, and helped build a Telegram partner-support bot that cut response time by about 1.5x. I also build MCP tools for voice agents and handle incidents through reproducible Jira reports, release validation, and documented escalation paths.
At MatchCore, I deployed an autonomous esports tournament data service across 110 sources with an HTTP API, Docker Compose, data-quality auditing, and 123 automated tests. My sales background helps me create practical, human-centered AI conversations for support, qualification, and customer operations.
Experience
Work history, roles, and key accomplishments
Automation Engineer
MatchCore
Jan 2026 - Present (8 months)
Designed and deployed an autonomous esports tournament data service across a registry of 110 sources, with HTTP API, Docker Compose, JSON Schema, deduplication, data-quality audit and 123 automated tests. Used TypeScript/Node.js, Cheerio, Playwright, Git and a Linux VPS.
AI Integration Engineer
AI MOP
Oct 2025 - Present (11 months)
Design voice and text AI agents, prompts, RAG usage rules, dialogue analyzers and branching workflows for production use. Integrate Bitrix24, amoCRM, telephony, spreadsheets and third-party services through REST APIs, JSON, OAuth and webhooks.
Prompt Engineer
Kvalli
Nov 2024 - Aug 2025 (9 months)
Configured WhatsApp-based text AI agents for sales and lead qualification; launched an HR assistant and an AI sales agent, then maintained and improved their prompts and dialogue logic.
Sales Associate
Customer Sales
Jan 2016 - Dec 2024 (8 years 11 months)
Handled live sales, objections, repeat purchases and onboarding of new sellers; this background informs practical, human-centered AI sales conversations.
Education
Degrees, certifications, and relevant coursework
Higher education
Completed higher education.
Tech stack
Software and tools used professionally
Availability
Location
Russian FederationAuthorized to work in
Salary expectations
Skills
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