joey User
@joeyuser6
I build and deploy AI agents that automate lead qualification, scheduling, and customer support.
Russian FederationWhat I'm looking for
At Brief of the Future, I design, build, and deploy production AI agents for lead capture, qualification, and approval workflows. I built an LLM-based lead-response agent that scores enquiries, drafts client-voice replies, and routes approvals through Telegram with a five-minute first-contact target.
I've also deployed an AI voice agent for Hermosakwt that qualifies leads, books appointments, and retrieves answers from live business data, while supporting Shopify and Instagram growth that increased online sales by 40%. I own automation systems end to end—from workflow design and API integrations to documented, repeatable client deployments using Make, Airtable, Gemini, Python, and TypeScript.
Experience
Work history, roles, and key accomplishments
Founder and Automation Consultant
Brief of the Future
Jan 2025 - Present (1 year 7 months)
Design, build, and deploy AI agents that automate lead capture, qualification, and approval workflows for remote teams. Built and operate an LLM-based lead-response agent that scores inbound enquiries, drafts replies, and routes them for human approval via Telegram.
Automation Consultant
Hermosakwt
Nov 2024 - Present (1 year 9 months)
Built and deployed an AI voice agent that qualifies leads, books appointments, and answers customer questions using business data. Owned the Shopify storefront build and Instagram marketing strategy, increasing online sales by 40% and engagement by 35%.
Human Resources Intern
Bank Sinatra
Jan 2024 - Apr 2024 (3 months)
Rebuilt the recruitment system and reduced employee turnover by 15% through process and retention improvements.
Training Advisor
Expression Institute (Humansoft Holding)
Jan 2021 - Dec 2023 (2 years 11 months)
Streamlined onboarding for over 150 participants and built a feedback system that fed directly into course revisions, cutting administrative time by 30%.
Customer Service Representative
Ooredoo Kuwait
Jan 2019 - Dec 2021 (2 years 11 months)
Handled over 50 daily customer interactions with a 95% satisfaction rating, reducing escalations by 20%.
Sales Representative
New Horizons Institute
Jan 2017 - Dec 2019 (2 years 11 months)
Sold IT training programmes to business clients, growing repeat business by 15% through structured client relationship management.
Education
Degrees, certifications, and relevant coursework
Ural State University of Economics
Master of Science, International Business
2022 -
Pursued an MSc in International Business with a thesis on digital platform design for connecting foreign entrepreneurs with local resources.
Higher Institute of Dramatic Arts
Bachelor of Arts, Literature and Criticism
Earned a BA in Literature and Criticism.
Availability
Location
Russian FederationAuthorized to work in
Job categories
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