Eunice Ann Mendoza

I am a dedicated healthcare supervisor with over 6 years of experience in leading teams and managing client relationships. My expertise lies in quality assurance, coaching, and improving key performance indicators (KPIs). I have a proven track record of driving strong outcomes in high-pressure environments, where I thrive on challenges and continuously seek opportunities for process optimization.

In my current role at Optum Global Solutions, I lead a team of over 40 staff members, ensuring that daily objectives are met while fostering a collaborative and results-driven atmosphere. I prioritize client engagement through regular digital face-to-face meetings, where I review performance metrics and address strategic objectives. My commitment to mentorship and team development has been instrumental in promoting career growth and building strong inter-departmental relationships.

As I seek a Deputy Manager role in Quality, I am eager to leverage my expertise in team leadership and operational excellence to contribute to an organization that values innovation and continuous improvement.