At M-KOPA Kenya, I manage a commercial client pipeline using Freshdesk and Advanced Excel, and resolve corporate account escalations and contract adjustments to protect recurring monthly regional revenue.
At Therapeutic Hands Management, I built the company’s first commercial lead-capture and tracking infrastructure and established a centralized inside sales department. I also implemented lead-generation and pipeline systems that generated over 1,000 warm and hot commercial leads monthly.
At Xalco Ltd Company, I increased commercial product uptake by 15% and expanded industrial market reach by 25% through targeted promotions, corporate networking, and B2B outreach. I managed the sales pipeline in Zoho CRM and mentored five junior sales team members.
Earlier, I acquired commercial accounts and assessed credit risk at Sevi Innovation Ltd, led a field team at Safaricom Plc, and secured asset-financing agreements at M-KOPA. My certifications include Stanford University Business Development, Microsoft Excel, Microsoft Word, and credit management and collection.
