Viviana Rosario

I’m a highly motivated bilingual customer service and administrative professional with over 10 years of experience supporting healthcare, legal, and customer-focused environments. I bring proven strength in managing high-volume communications while delivering professionalism and accuracy across medical billing and coding, scheduling, and confidential documentation.

In my most recent roles, I processed medical billing and coding responsibilities while assisting clients with account and insurance inquiries and maintaining confidential records with attention to detail. I also bring call center experience, handling inbound and outbound calls to resolve concerns efficiently and keep client experiences positive, along with administrative and secretarial support such as organizing files, preparing documents, coordinating office operations, and supporting tax filing documentation.