Vivek Sharma
@viveksharma12
Senior IT systems analyst driving mission-critical public safety solutions and cross-functional delivery.
CanadaWhat I'm looking for
I am a results-driven, solutions-oriented IT leader with 25+ years delivering mission-critical public safety systems for municipal and enterprise clients.
I specialize in full-lifecycle delivery — from requirements and vendor selection to implementation, integration, DR, and ongoing operations — improving uptime, reducing costs, and eliminating manual processes.
At the City of Burnaby I expanded the Fire portfolio from 4 to 12 systems, led CAD/911 integrations, NG‑911 transition work, and implemented analytics and mobile RMS solutions that improved response and decision-making.
I mentor and manage business systems analysts, lead 8–12 person project teams, and bring a pragmatic, stakeholder-focused approach to modernizing applications, automation, and data-driven solutions.
Experience
Work history, roles, and key accomplishments
Senior Fire & Emergency Systems Analyst
City of Burnaby
Jan 2004 - Present (22 years 1 month)
Led design, implementation, and sustainment of 24/7 mission-critical public safety systems for a 350+ user fire department across 8 locations; expanded systems portfolio from 4 to 12, improved uptime with DR and UPS solutions, and reduced incident response times via integrated CAD/911 interfaces.
Independent Consultant
Independent Consulting Services
Jan 1998 - Jan 2004 (6 years)
Delivered end-to-end application analysis, design, and delivery for clients including Microsoft, Boeing, Alberta Learning and Seattle King County Health; built ETL tools migrating 60M+ rows and contributed to global Siebel SFA deployments.
Programmer Analyst
BC Securities Commission
Jan 1996 - Jan 1998 (2 years)
Developed and deployed a client-server revenue accounting Information Management System (Securities Commission Automated Network) to replace legacy systems and support finance subledger and fee tracking.
Education
Degrees, certifications, and relevant coursework
Okanagan University College
Diploma (Associate Degree), Computer Information Systems
Completed a Diploma (Associate Degree) in Computer Information Systems focusing on applied IT and software development concepts.
JCJustice Institute of British Columbia
Professional Certificate / Courses, Leadership / Professional Development
Completed professional leadership and supervisory courses including Leading From The Frontline and Essentials of Supervision.
MIMicrosoft
Microsoft Certified Professional (MCP), Information Technology
Achieved Microsoft Certified Professional (MCP) credential demonstrating competency with Microsoft technologies.
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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