Violetto Antone
@violettoantone
Proactive HR/Payroll Software Support Specialist focused on accurate, compliant payroll solutions.
What I'm looking for
I am an HR/Payroll Software Support Specialist with three years of hands-on experience supporting HRIS and payroll platforms, including ADP, Workday, BambooHR and PeopleSoft. I bring strong knowledge of payroll processes, compliance regulations and HR operations to each engagement.
In my most recent role I provided first- and second-level support, troubleshooting user issues, assisting clients with payroll processing and managing multiple support cases to timely resolution. I document solutions and contribute to the knowledge base to continuously improve customer experience.
I have experience training end-users, collaborating with cross-functional teams to escalate and resolve complex software or payroll issues, and maintaining accurate HRIS records. Earlier roles included payroll data entry, verification, onboarding support and benefits administration.
I am client-focused, adaptable to remote work, and committed to continuous learning in HR/payroll technologies, with a Certified Payroll Professional credential and a Diploma in Human Resource Management.
Experience
Work history, roles, and key accomplishments
HR/Payroll Software Support Specialist
Toptach Limited
Jun 2023 - Aug 2025 (2 years 2 months)
Provided first- and second-level support for HR and payroll systems, resolving user issues and assisting clients with payroll processing and compliance to ensure timely, accurate outcomes.
HR/Administrative Assistant
Mara Sugar
Sep 2021 - Aug 2022 (11 months)
Supported payroll team with data entry, verification, and compliance checks while maintaining HRIS accuracy and assisting with onboarding, benefits administration, and employee relations.
Education
Degrees, certifications, and relevant coursework
Kisii University
Diploma in Human Resource Management, Human Resource Management
Completed a Diploma in Human Resource Management at Kisii University, focusing on HR practices, payroll support, and HRIS data management.
Availability
Location
Authorized to work in
Job categories
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