Vinita Sattaru
@vinitasattaru
Bank teller at Bandhan bank who handled cash transactions, reconciled cash, and supported KYC compliance.
IndiaWhat I'm looking for
At Bandhan bank, I managed cash deposits, withdrawals, and customer transactions. I also reconciled cash and maintained transaction records.
I verified documents and supported KYC compliance, while assisting customers with routine banking queries and coordinating with branch staff for smooth operations.
As a Digital Debt Counsellor at Spoc to X (Spoc to Solutions Private Limited) and Monarch Services, I managed recovery of overdue Axis Bank loan accounts, including personal loans, credit cards, auto loans, and business loans. I followed up with customers to support timely repayments.
I ensured compliance with RBI guidelines, bank policies, and ethical debt collection practices while working toward monthly recovery targets. I hold a BBI (Bachelor of Banking and Insurance) from University of Mumbai and am DRA certified.
Experience
Work history, roles, and key accomplishments
Teller
Bandhan Bank
Jan 2026 - Jun 2026 (5 months)
Managed cash deposits, withdrawals, and customer transactions. Reconciled cash, maintained transaction records, verified documents, supported KYC compliance, and assisted customers with routine banking queries.
Digital Debt Counsellor
Monarch Services
Nov 2024 - Apr 2025 (5 months)
Managed recovery of overdue loan accounts for Axis Bank products, including personal loans, credit cards, auto loans, and business loans. Followed up with customers to ensure timely repayments and achieved monthly recovery targets while maintaining high standards of customer service.
Digital Debt Counsellor
Spoc to X (Spoc to Solutions Private Limited)
Jul 2023 - Oct 2024 (1 year 3 months)
Managed recovery of overdue loan accounts for Axis Bank products, including personal loans, credit cards, auto loans, and business loans. Followed up with customers to ensure timely repayments and achieved monthly recovery targets while ensuring compliance with RBI guidelines and ethical practices.
Education
Degrees, certifications, and relevant coursework
University of Mumbai
Bachelor of Banking and Insurance, Banking and Insurance
Grade: CGPI- 8.44
Graduated with a Bachelor of Banking and Insurance (BBI) from the University of Mumbai in 2023 with a CGPI of 8.44.
TNS India Foundation
C2C Campus, Campus Program
Completed the C2C Campus program offered by TNS India Foundation in February 2023.
Maratha Hitwardhak Mandal Computer Institute
MS-CIT, Advanced Excel, Advanced Tally, Computer Applications
Completed MS-CIT, Advanced Excel, and Advanced Tally from Maratha Hitwardhak Mandal Computer Institute in 2022.
Karnataka Sangha’s Manjunatha College of Commerce
HSC, Commerce
Grade: 60%
Completed HSC from Karnataka Sangha’s Manjunatha College of Commerce in 2020 with 60%.
Oxford School
SSC, General
Grade: 59.20%
Completed SSC from Oxford School in 2018 with 59.20%.
DRA Certification
DRA Certified, Debt Recovery
Certified as a Debt Recovery Agent (DRA).
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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