Vinh Tra User
@vinhtra
I lead client relations, sales administration, and office operations for high-quality customer experiences.
VietnamWhat I'm looking for
At OTB Zone's Vietnamese office, I led end-to-end business operations, client relations, bookings coordination, sales administration, and local team development.
I've managed inquiries, follow-up communications, order tracking, documentation, KPI reporting, and day-to-day operations while serving as the key liaison between the Vietnamese office and company leadership.
Previously at OTB Fulfillment, I managed administrative operations, onboarding, payroll, contracts, scheduling, and stakeholder communication with a customer-first mindset.
I bring a warm, people-first approach shaped by HR, administration, and general management, and I'm excited to help teams create meaningful experiences for families.
Experience
Work history, roles, and key accomplishments
General Manager – Vietnamese Office
OTB Zone
Jul 2024 - Mar 2026 (1 year 8 months)
Led all operational and administrative functions of the Vietnamese branch, ensuring smooth day-to-day business performance. Oversaw client-facing processes including inquiries, bookings coordination, and follow-up communications.
Education
Degrees, certifications, and relevant coursework
Nha Trang University
Bachelor's Degree, Accounting
Pursued a Bachelor's Degree in Accounting, gaining a strong foundation in financial principles and administrative practices.
Tech stack
Software and tools used professionally
Availability
Location
VietnamAuthorized to work in
Social media
Job categories
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