Looking for a job

Nhan Pham (Nhân)

@nhantpham

Sales administration specialist at GlobalSources who coordinated a Vietnam B2B sourcing expo and planned a workplace sustainability initiative.

Vietnam

Message

What I'm looking for

Office Operations & Administration Specialist/ Executive Assistant/ Assistant Manager

At GlobalSources, I support sales administration and the General Manager across contract execution, payment coordination, documentation, and approval workflows. I also contribute to commercial negotiations around payments and deal closings, and prepare reports and sales tracking summaries to support business planning.

As a founding employee, I helped shape the workplace culture and operational foundation as the team grew from 8 employees to more than 20. I coordinate office operations, executive travel, procurement, and workplace needs, while working with teams across HR, Finance, Legal, Sales, and Operations.

I planned and coordinated GlobalSourcesVietnam's ESG-Based Sales Team Sustainability & Workplace Excellence Initiative, developing a framework and 12-month roadmap with KPIs. Earlier, I coordinated project administration for GlobalSourcingFairVietnam 2023 and worked in B2B sales at KYLUCCO.,LTD and customer service at VIETTHUONGMUSIC.

Experience

Work history, roles, and key accomplishments

Current

Sales Administration Specialist and Assistant to General Manager

Current

Global Sources

Jan 2022 - Present (4 years 10 months)

Partnered cross-functionally with Accounting, Legal, and Operations to lead sales administration, including contract execution, payment coordination, and compliance. Served as an advisory presence in commercial negotiations and maintained business records and reports.

Sales Administration Contract Management Compliance Cross Functional Collaboration Reporting Document Control

Current

Office Operations & Administration Executive

Current

Global Sources

Jan 2022 - Present (4 years 10 months)

Coordinated end-to-end VIP travel management and ran day-to-day office operations. Built long-term relationships with contractors and partners, managed budgets, and led process improvement initiatives.

Office Operations Travel Management Vendor Management Budget Planning Process Improvement Stakeholder Management

B2B Sales Representative

Ky Luc Co., Ltd

Conducted proactive business development through cold calling, email outreach, and networking. Represented the company at industry exhibitions and provided product training and demonstrations to clients.

B2B Sales Business Development Cold Calling Product Training Networking

B2C Customer Service Officer

Viet Thuong Music

Delivered liaison between customers and internal departments, ensuring real-time response and accurate issue resolution. Analyzed complaints to identify root causes and supported upselling opportunities.

Customer Service Complaint Resolution Upselling Communication Skills