Vinh Hong

I am a dedicated IT professional with over six years of experience in providing exceptional support and solutions in various technology environments. My journey has equipped me with a robust skill set, particularly in managing Google Workspace and Atlassian instances. I pride myself on being a team player, always ready to assist colleagues while documenting processes to enhance efficiency.

At AlgaeCal Inc., I served as a Solutions Administrator, where I performed SaaS audits that saved the company over $200,000 annually in licensing costs. My role involved coordinating technology aspects during office relocations and refreshing equipment for over 100 employees across North America. I am well-versed in providing day-to-day IT support using JIRA Service Desk and maintaining password management systems to ensure seamless access to SaaS products.

My educational background includes a specialization in IT Administration and Web Development from BCIT, where I honed my technical skills. I am passionate about leveraging technology to improve organizational efficiency and am always eager to learn and adapt to new challenges in the IT landscape.