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Vindhyawasni DubeyVD
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Vindhyawasni Dubey

@vindhyawasnidubey

Customer Operations & Compliance professional specializing in visa processing, BGV, and KYC with 3+ years' accuracy-focused impact.

India
Message

What I'm looking for

I’m looking for a compliance-focused operations role where I can own end-to-end processing, strengthen risk mitigation, and deliver consistent accuracy in high-volume, zero-tolerance environments while collaborating with internal and international stakeholders.

I’m a results-driven Customer Operations & Compliance Professional with 3+ years in high-stakes, accuracy-critical environments. At VFS Global, I handled Schengen Visa processing for the Switzerland Embassy and built a consistent record of 100% accuracy, backed by “zero-error rate” performance.

In my current role at Globeia, I streamline end-to-end processing of Canadian police background checks with strict adherence to international legal and compliance standards. I also conduct operational research on international visa regulations and police check procedures to improve team turnaround time and accuracy.

I’m hands-on with document scrutiny, regulatory adherence, biometric enrollment, and end-to-end application lifecycle management. I mitigate risk through multi-level scrutiny, coordinate cross-functionally with internal teams and international authorities, and maintain confidentiality while meeting high daily targets in a zero-tolerance environment.

Experience

Work history, roles, and key accomplishments

GL
Current

Customer Operations Representative

Globeia

Jan 2026 - Present (5 months)

Streamlined end-to-end processing of Canadian police background checks, achieving 100% adherence to international legal and compliance standards through multi-level document scrutiny and quality assurance. Conducted research on international visa regulations to improve turnaround time and coordinated with internal teams and international authorities to resolve discrepancies.

VG

Visa Operations Officer

VFS Global

Jan 2023 - Jan 2026 (3 years)

Managed end-to-end Schengen visa processing for the Switzerland Embassy, ensuring compliance with European migration laws and consular guidelines. Maintained a zero-error rate over 3 years through high-level document verification and biometric enrollment, while handling applicant queries and sensitive personal data with strict confidentiality.

Education

Degrees, certifications, and relevant coursework

Indira Gandhi National Open University logoIU

Indira Gandhi National Open University

Master of Arts, History

Master of Arts in History from IGNOU (Delhi), completed in 2019.

SD

Satyawati College, University of Delhi

Bachelor of Arts

Bachelor of Arts from Satyawati College, University of Delhi, completed in 2017.

RS

Roop Nagar No. 1 School

Intermediate, Humanities

Completed Intermediate (Humanities) from Roop Nagar No. 1 School in 2014.

Tech stack

Software and tools used professionally

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