Vincent Thuo
@vincentthuo
I provide hands-on IT support, troubleshooting Windows systems, networks, software, printers, and end-user issues.
KenyaWhat I'm looking for
I've provided front-line IT support at the Ministry of Education’s Sub-County Director’s Office in Murang’a East, resolving hardware, software, connectivity, printer, and peripheral-device issues across Windows workstations.
I organize digital records, support data entry into ministry systems, and maintain reliable file-management practices. I also troubleshoot Wi-Fi and local network problems, escalating complex issues when needed.
I hold a BSc in Information Technology from Murang’a University of Technology and bring practical knowledge of Windows, macOS, Microsoft Office, Google Workspace, SPSS, STATA, and remote collaboration tools. I’m service-oriented, dependable, and comfortable helping non-technical users solve technical problems.
Experience
Work history, roles, and key accomplishments
IT Support Intern
Ministry of Education
Sep 2021 - Nov 2021 (2 months)
Provided front-line IT support for office staff, handling hardware, software, and connectivity issues across Windows-based workstations. Assisted in file and data management, printer setup, software installation, and network troubleshooting.
Education
Degrees, certifications, and relevant coursework
Murang'a University of Technology
Bachelor of Science, Information Technology
2018 - 2022
Grade: Second Class Honours
Graduated with Second Class Honours on 29 November 2022.
KESAP Research Centre
Certificate in Statistical Package for Social Science (SPSS), Statistics
2020 - 2020
Earned a certificate in Statistical Package for Social Science (SPSS) in February 2020.
KESAP Research Centre
Certificate in Statistical Packages for Data Analysis (STATA), Statistics
2020 - 2020
Earned a certificate in Statistical Packages for Data Analysis (STATA) in February 2020.
Koelel Secondary School
Kenya Certificate of Secondary Education, Secondary Education
2014 - 2017
Grade: B- (Minus)
Completed Kenya Certificate of Secondary Education (KCSE) with a mean grade of B- (Minus).
Maua Primary School
Kenya Certificate of Primary Education, Primary Education
2006 - 2013
Completed Kenya Certificate of Primary Education (KCPE).
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
Skills
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