Vincent mbata
@vincentmbata
Customer-focused sales and records professional driving growth and operational efficiency.
KenyaWhat I'm looking for
I am a results-driven sales and customer relationship professional with experience managing distributor networks, retail partners, and records systems across telecommunications, banking, and FMCG channels. I have successfully managed 50 water refill stations, recruited and maintained sales and franchise partners, and implemented customer-centric marketing and retention strategies that improved loyalty and visibility.
With a BSc in Information Sciences (IT, Archives & Records Management) and hands-on experience in records digitization and document management, I combine strong operational discipline with frontline sales and marketing expertise. I deliver measurable improvements in vendor performance, customer satisfaction, and recordkeeping accuracy while continuously seeking opportunities to optimize processes and drive business growth.
Experience
Work history, roles, and key accomplishments
Sales Representative
Culligan Water Ltd
Aug 2024 - Present (1 year 2 months)
Manage 50 water refill stations, recruit and onboard new vendors, and drive branding, restocking and customer retention initiatives to maintain franchise performance.
Customer Relationship Manager
Arziki Aesthetics
Jan 2024 - Jul 2024 (6 months)
Served as primary contact for key customers, monitored campaign performance and used customer insights to inform marketing and personalized engagement strategies.
TLTrade Development Representative
Telkom Kenya Limited
Sep 2021 - Nov 2023 (2 years 2 months)
Educated retailers on promotions, recruited DSAs, franchise and agent partners, and maintained relationships to drive airtime and SIM sales across assigned beats.
BKRecords Assistant
Bank of Africa Kenya
Aug 2019 - Mar 2020 (7 months)
Maintained and digitized sensitive records, managed archival retrieval and disposal, and performed quality control and indexing for the bank's Electronic Document Management System.
Records Assistant
Kenya Women Trust
Aug 2018 - Feb 2019 (6 months)
Digitized, indexed and managed physical records including sorting, boxing, labeling and executing disposal according to schedules to maintain organized archives.
Education
Degrees, certifications, and relevant coursework
MUMaasai Mara University
Bachelor of Science, Information Sciences — IT, Archives & Records Management
Activities and societies: Research project: An assessment of electronic records and their management (Maasai Mara University Library Services).
Bachelor of Science in Information Sciences with focus on IT, Archives and Records Management completed in 2018; research project on electronic records management at the university library services.
Educational Technologies
Certificate in Computer Packages, Computer Applications
Completed a certificate course in computer packages in 2014 to develop practical computer skills.
Mbita High School
Kenya Certificate of Secondary Education, Secondary Education
Completed Kenya Certificate of Secondary Education in 2013.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Interested in hiring Vincent?
You can contact Vincent and 90k+ other talented remote workers on Himalayas.
Message VincentFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
