Open to opportunities

Vinay Shetty

@vinayshetty

Restaurant General Manager driving revenue growth, cost control, and high customer satisfaction across multiple branches.

Thailand

Message

What I'm looking for

I’m looking to lead restaurant operations end-to-end—multi-branch leadership, tight food cost and inventory control, team development, and consistently high customer ratings—while partnering with leadership to grow sales and maintain strict health/safety standards.

I’m a Restaurant General Manager who leads multi-branch operations with a focus on operational excellence, financial acumen, and measurable results. I drive revenue, improve customer satisfaction, reduce cost, and keep teams aligned through strategic planning and clear targets.

Since March 2024, I’ve managed successfully operations of all 6 branches, including opening 3 branches and supporting a newest branch in process. I’m responsible for keeping the food cost of all branches under 28%, conducting audits, and overseeing inventory control—ordering dry stocks and dairy and ensuring consistent stock levels at each branch.

I strengthen performance through weekly manager’s meetings, VIP bookings and group meals execution, and strict health/safety compliance. I maintain strong online presence too—successfully maintain reviews and ratings for each branch on various online portals such as Grab, Lineman, Google and TripAdvisor, with highest rating of 5 stars to minimum rating of 4.8 stars.

Earlier roles as a Restaurant Manager and Restaurant In- charge shaped my end-to-end expertise across front and back of house operations, menu engineering, staffing, and compliance. I handle supplier management, payroll auditing, accounts oversight, monthly inventories, pest controls, maintenance oversight, and I generate PNL to present in front of the Managing Director—always with cost control and efficient manpower as priorities.

Experience

Work history, roles, and key accomplishments

Current

Restaurant General Manager

Current

Indiagate Restaurant

Mar 2024 - Present (2 years 2 months)

Led operations across 6 restaurant branches, including opening 3 locations, while keeping food cost under 28%. Improved online presence by maintaining ratings between 4.8 and 5 stars and delivered group/VIP bookings successfully.

Food Cost Inventory Management Supplier Management Menu Planning And Engineering Customer Experience Management

Restaurant Manager

Bambu Restaurant WLL

Oct 2022 - Jan 2024 (1 year 3 months)

Managed daily front-of-house and back-of-house operations across 3 branches, coordinating shifts, staffing, and service to maximize customer satisfaction. Handled inventory, cash drawers/petty cash, administrative reporting, and menu engineering for branches including Talabat menus.

Customer Satisfaction Menu Engineering Talabat Menu Management

Restaurant In-Charge

Seafood Station Restaurant

Feb 2022 - Sep 2022 (7 months)

Supported a new restaurant opening by recruiting staff, planning menus, and running food trials, then training teams on product knowledge and upselling. Managed licenses paperwork, customer queries/complaints, promotional activities, and enforced quality, hygiene, and health & safety standards.

Menu Planning Food Trials Execution License And Paperwork Management Corporate Event Menu Tie Ups

Restaurant In-Charge

Delhi Palace Restaurant

Jan 2021 - Feb 2022 (1 year 1 month)

Managed day-to-day restaurant operations including manpower scheduling, ordering, branding, and promotions while maintaining 100% customer satisfaction per company policies. Produced month-end owner reports covering sales, banking transactions, expenses, and food costing/consumption, and managed inventory, payments, and maintenance work.

Operations Management Branding Bank Account And Vendor Payment Handling Maintenance Coordination Administrative Documentation

Restaurant In-Charge

Purani Delhi Restaurant

Dec 2019 - Dec 2020 (1 year)

Coordinated daily front-of-house and back-of-house operations for all restaurant outlets while maintaining quality, hygiene, health, and safety standards. Supervised shifts, trained staff for upselling and product knowledge, and handled customer queries and complaints with end-of-shift sales and staff control reporting.

Sales Reporting Health and Safety