Open to opportunities

Eric User

@ericuser8

Message

Sales & Operations leader scaling B2B revenue and teams across Southeast Asia—seeking remote growth roles.

Thailand

Message

What I'm looking for

I’m currently seeking remote roles in Sales, Business Development, and Operations Management, where I can drive revenue growth, optimize operations, and lead teams in remote environments—building strong B2B client relationships from the ground up.

I’m a results-driven Sales and Operations professional with 8+ years of experience scaling businesses, closing B2B deals, and leading high-performing teams across Southeast Asia. I’m especially proud of improving overall sales performance by 40% through promotions, pricing strategy, and customer engagement, while strengthening client relationships and revenue consistency.

In my current General Manager (Sales & Operations) role, I manage and optimize online sales channels and digital customer interactions, run promotional campaigns, and use Excel (Pivot Tables) to analyze sales data and produce monthly performance reports. I’ve also led operations for 65+ staff across retail divisions and reduced COGS by 20% through an indoor farming initiative.

Experience

Work history, roles, and key accomplishments

General Manager (Sales)

Global Green & Development Co., Ltd

Jan 2021 - Jan 2026 (5 years)

Led end-to-end sales strategy execution and increased overall sales performance by 40% through promotions, pricing, and customer engagement. Managed online sales channels and a 65+ staff team across operations and retail, reducing COGS by 20% via an indoor farming initiative.

B2B Sales Business Development Deal Closing Sales Strategy Pricing Strategy Sales Promotions Excel Pivot Tables Team Leadership Operations Management

Director of Operations

Automotive Repair Workshop

Jan 2016 - Jan 2021 (5 years)

Founded and scaled a local automotive service business from the ground up by building customer relationships and supervising a full operational team. Managed daily operations, staff performance, and financial reporting to support sustainable business growth.

Operations Management Team Leadership Customer Relationship Management Staff Supervision Financial Reporting Process Improvement Cost Control Budget Management Business Planning

Director of Operations

Gold B.B.Q. and Restaurant

Jan 2015 - Jan 2018 (3 years)

Managed daily restaurant operations, including staff scheduling and customer service standards. Oversaw financials, inventory management, and marketing campaigns while controlling costs to improve operational efficiency.

Operations Management Scheduling Customer Service Inventory Management Financial Management Marketing Campaigns Process Improvement

Engine Cadet

International Vessel

Jan 2013 - Jan 2014 (1 year)

Completed marine engineering cadetship onboard an international commercial vessel, building practical experience in shipboard operations. Supported daily engine-related activities under supervision as part of structured training.

Marine Engineering Shipboard Operations Safety Procedures Engine Systems Technical Training Teamwork & Compliance Workplace Safety