Eric User
@ericuser8
Sales & Operations leader scaling B2B revenue and teams across Southeast Asia—seeking remote growth roles.
What I'm looking for
I’m a results-driven Sales and Operations professional with 8+ years of experience scaling businesses, closing B2B deals, and leading high-performing teams across Southeast Asia. I’m especially proud of improving overall sales performance by 40% through promotions, pricing strategy, and customer engagement, while strengthening client relationships and revenue consistency.
In my current General Manager (Sales & Operations) role, I manage and optimize online sales channels and digital customer interactions, run promotional campaigns, and use Excel (Pivot Tables) to analyze sales data and produce monthly performance reports. I’ve also led operations for 65+ staff across retail divisions and reduced COGS by 20% through an indoor farming initiative.
Experience
Work history, roles, and key accomplishments
General Manager (Sales)
Global Green & Development Co., Ltd
Jan 2021 - Jan 2026 (5 years)
Led end-to-end sales strategy execution and increased overall sales performance by 40% through promotions, pricing, and customer engagement. Managed online sales channels and a 65+ staff team across operations and retail, reducing COGS by 20% via an indoor farming initiative.
Director of Operations
Automotive Repair Workshop
Jan 2016 - Jan 2021 (5 years)
Founded and scaled a local automotive service business from the ground up by building customer relationships and supervising a full operational team. Managed daily operations, staff performance, and financial reporting to support sustainable business growth.
Director of Operations
Gold B.B.Q. and Restaurant
Jan 2015 - Jan 2018 (3 years)
Managed daily restaurant operations, including staff scheduling and customer service standards. Oversaw financials, inventory management, and marketing campaigns while controlling costs to improve operational efficiency.
Engine Cadet
International Vessel
Jan 2013 - Jan 2014 (1 year)
Completed marine engineering cadetship onboard an international commercial vessel, building practical experience in shipboard operations. Supported daily engine-related activities under supervision as part of structured training.
Education
Degrees, certifications, and relevant coursework
Myanmar Maritime University
Bachelor of Engineering, Marine Engineering
2005 - 2011
Earned a Bachelor of Engineering in Marine Engineering at Myanmar Maritime University from 2005 to 2011.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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