Natthanan Sriwichian

Selected for UNIQLO’s structured Management Candidate program, gaining hands-on exposure to retail operations, commercial performance and frontline management within a large-format, high-transaction-volume store.
• Analyze sales and productivity KPIs including ACS, UPT, average unit price and sales per man-hour alongside store-level P&L metrics to identify commercial and operational opportunities.

• Built a D2C wellness business generating up to approximately ฿500K in annual revenue, with peak monthly group revenue exceeding ฿100K.
• Developed customers through needs-based product education, referrals, demonstrations and relationship management across wellness, beauty and home-care categories.
• Recruited and coached 100+ team members cumulatively through onboarding, product education, indi

• Helped develop Greet's strategy and brand function, translating customer and revenue observations into operational initiatives executed with the family team.
• Developed 10+ service and operating protocols covering guest experience, complaints, CRM, cleaning and FIFO/waste.
• Analyzed transaction and revenue data across five business lines with the operations lead to test commercial hypotheses;

• Supervised high-volume service for 60+ guests per shift, balancing customer experience, service flow and operational efficiency.
• Trained and onboarded 5+ staff in service standards and workflows during periods of team turnover.
• Supported management during high-pressure service periods and helped maintain operational continuity through the restaurant's early growth phase.

• Worked across front- and back-of-house operations in a high-volume university café, supporting POS, customer flow, food preparation and service during peak periods.
• Built practical experience in FIFO, food safety, service workflows and coordination between FOH and BOH teams.

• Supported customer service and front-of-house operations in a high-volume fast-casual environment, developing discipline around speed, accuracy and service consistency.

Worked across multiple Sydney hospitality environments, building adaptability across different teams, service styles and operating standards.

• Worked as an all-rounder in a fast-paced owner-operated café, supporting FOH, delivery preparation, barista assistance and basic BOH operations.
• Gained early exposure to small-business operations by working closely with the owner on day-to-day service, inventory and staff coordination.

Supported café operations in a high-volume Sydney CBD environment, including customer service, POS, food preparation, barista support and inventory rotation.

• Supported front-desk operations at a boutique hotel, managing guest needs, check-in/out and service coordination.
• Worked with OTA platforms, reservation systems and established SOPs while supporting housekeeping and property operations.

Studied marketing, innovation, strategy, and management with a strong emphasis on consumer behavior, brand strategy, data-driven decision making, and business model innovation. Completed rigorous coursework in marketing analytics, digital transformation, business strategy, negotiation, and social entrepreneurship, applying theory to real-world case studies and team-based projects.

Developed a str

Sep 2024

Completed a Diploma of Business at UNSW, developing a solid foundation in management, marketing, accounting, and business operations. Strengthened analytical thinking, business communication, and teamwork skills through case-based learning and practical coursework, supporting progression into undergraduate business studies.

Completed the Foundations in Science and Engineering program, building a strong academic base in mathematics, engineering principles, and analytical problem-solving to prepare for undergraduate study in a UK university environment.

Aug 2019

Completed a year of study abroad at Sherman High School in Texas, gaining academic and cultural exposure in the U.S. education system and participating in the marching band, strengthening teamwork, discipline, and adaptability.

Actively involved in both creative and athletic school communities, including band performance, competitive sports, and large-scale school events. Participated in senior–freshman support programs, collaborative performances, and team-based activities that strengthened leadership, coordination, and community spirit.