Vilja Wagenius
@viljawagenius
I create positive customer experiences across hospitality, sales, customer service, and events.
What I'm looking for
I've supported customers and guests across restaurant, retail, telecommunications, remote sales, and event environments. My work is centered on creating positive experiences while keeping daily operations organized and running smoothly.
At Yomo in Gothenburg, I handled orders, food and beverage service, payments, cleanliness, and teamwork in a busy restaurant setting. At Teleperformance, I supported telecommunications customers with account inquiries, SIM deliveries, number changes, troubleshooting, and service issues.
I've also worked in appointment setting and sales, booking meetings for solar energy, B2B websites, kitchen renovations, and repair services. In retail at Dressvoice, I assisted customers, managed inventory, received deliveries, and restocked merchandise.
As an Event Assistant and Event Coordinator, I help prepare venues, organize materials and equipment, coordinate logistics, assist guests, and support events from setup through completion. I'm motivated by new challenges, practical problem-solving, and contributing positively to a team.
Experience
Work history, roles, and key accomplishments
Restaurant Employee
Yomo
May 2025 - Dec 2025 (7 months)
Provided excellent customer service in a busy restaurant, taking orders, serving food and beverages, handling payments, and maintaining cleanliness. Worked closely with colleagues to ensure smooth daily operations.
Education
Degrees, certifications, and relevant coursework
Kristinegymnasiet
High School Diploma, Hotel and Tourism
2018 - 2021
Completed a Hotel and Tourism program, gaining knowledge in hospitality and tourism management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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