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Open to opportunities

Kim Ohvo

@kimohvo

Dedicated professional with diverse experience in customer service and sales.

Sweden
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What I'm looking for

I am looking for a role that allows me to engage with people and tackle challenges while fostering my professional growth.

I am a dedicated and social individual with a strong background in customer service and sales. My journey began as a Student Assistant at Arvika Municipality, where I supported a student with severe ADHD. My commitment and patience were recognized by both principals and teachers, making me the first person in four years to stay in the role for a full year.

Throughout my career, I have embraced various roles, from managing a kitchen at SKI Sunne to working as a Telemarketer and eventually becoming a Team Leader in Gran Canaria. My experience spans B2B and B2C sales, where I honed my skills in appointment setting and ad sales. Most recently, I worked as a Customer Service Representative at Telia in Barcelona, assisting clients with their inquiries and issues.

Experience

Work history, roles, and key accomplishments

TE

Customer Service Representative

Telia

Nov 2022 - Feb 2023 (3 months)

Assisted clients with various issues in a customer service role, focusing on client satisfaction.

SK

Concrete Worker

Skaraborg

May 2022 - Aug 2022 (3 months)

Worked on industrial furnace renovations, performing demolition, forming, and casting at various plants.

GC

Telemarketer / Team Leader

Gran Canaria

Oct 2020 - Apr 2021 (6 months)

Engaged in appointment setting and ad sales, promoted to team leader, with experience in both B2B and B2C sales.

BA

Telemarketer

Barcelona

Oct 2019 - Feb 2020 (4 months)

Worked in a high-pressure sales environment, left due to not meeting targets and the COVID outbreak.

OK

Sales Associate

OKQ8

May 2019 - Sep 2019 (4 months)

Worked in sales and customer service, assisting customers with various services and handling cash register operations.

SS

Kitchen Staff

SKI Sunne

Oct 2018 - Mar 2019 (5 months)

Managed kitchen and restaurant operations in a high-paced environment, receiving positive feedback from customers for service quality.

AM

Student Assistant

Arvika Municipality

Jan 2018 - Feb 2018 (1 month)

Assisted a student with severe ADHD for one year, receiving praise for dedication and patience. First in four years to stay for a full year in this role.

Education

Degrees, certifications, and relevant coursework

SS

Sunne Practical High School

High School Diploma, Construction and Civil Engineering

2011 - 2014

Tech stack

Software and tools used professionally

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Kim Ohvo - Customer Service Representative - Telia | Himalayas