Vilas Bhandari

With over 20 years of leadership in IT operations, I have a strong background in optimizing IT services to align with business objectives. My extensive experience encompasses IT infrastructure, security, and service delivery, making me a highly accountable senior member of my team. I pride myself on my professional grooming and presentation, ensuring proper brand representation while valuing consistent performance in all my interactions.

Throughout my career, I have directed the delivery of IT services for numerous transformation projects, managing a global team of over 35 engineers. I have overseen project lifecycles from initiation to completion, ensuring timely delivery within budget. My role as the primary point of contact for clients has allowed me to address concerns effectively, manage expectations, and maintain high levels of satisfaction. I have also implemented ISO-compliant processes, leading to successful audit outcomes and certification renewals.

My accomplishments include leading a team in managing IT projects and infrastructure operations, enhancing overall IT performance, and facilitating communication between engineers across different locations. I have been recognized with awards such as Partner in Progress and Blue Ribbon for my contributions to project management and IT service delivery.