Karamjeet Singh
@karamjeetsingh
Senior IT Project Manager | PMP | ITIL v4 | ISO 27001 | 17+ Years Managing Global IT Operations Across 152 Countries | Remote-First Leader
IndiaWhat I'm looking for
Senior IT Security & Operations Leader with 17+ years driving IT governance, compliance, and service delivery across global enterprises — from India to 152 countries worldwide.
🌍 REMOTE CAPABILITIES:
• 8+ years managing distributed cross-vendor teams (115 members) across multiple geographies and timezones
• Comfortable with IST/GMT/EST/AEST overlap working hours
• Fully equipped home office: high-speed internet, HD webcam, noise-cancelling headset
• Tools: JIRA, Confluence, MS Teams, Slack, ServiceNow, Azure DevOps, Power BI
🔹 Most recently directed IT service delivery across 152 countries at VFS Global — achieving 99.5% SLA adherence, ISO 27001 certification, and zero critical governance findings.
🔹 8-year tenure at Reliance Jio managing enterprise network & security operations across Mohali, Hyderabad, and Mumbai.
Core Expertise: IT Project Management | ITSM (ServiceNow) | IT Security & Compliance (ISO 27001) | Cloud Infrastructure (AWS, Azure) | Service Delivery & SLA Governance | Vendor Management | Digital Transformation | Business Continuity
Certifications: PMP (PMI) | ITIL® v4 | ISO 27001 | AWS Cloud & AI Practitioner
Open to: Fully remote roles with global clients | Contract or Full-time | Available immediately
Experience
Work history, roles, and key accomplishments
Directed IT service delivery operations for India’s largest 4G rollout, managing 100+ cross-vendor engineers across 6 geographies. Maintained 99.9% uptime for 24x7 services, reduced SLA breaches through proactive governance and automated monitoring, and led AWS/Azure workload migration while driving cost optimization (e.g., 15% manpower rationalization).
Education
Degrees, certifications, and relevant coursework
Punjab Technical University
Master of Computer Applications (MCA), Computer Applications
Earned a Master of Computer Applications (MCA) from Punjab Technical University.
Guru Nanak Dev University
Bachelor of Computer Applications (BCA), Computer Applications
Earned a Bachelor of Computer Applications (BCA) from Guru Nanak Dev University.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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