vikeel sortee
@vikeelsortee
I support desktop users and manage IT hardware assets across enterprise environments.
IndiaWhat I'm looking for
I've supported desktop users and managed IT hardware assets at Stefanini Pvt Ltd, including asset allocation, CMDB updates, vendor coordination, onboarding, offboarding, and daily inventory reporting.
Previously, I provided desktop support at Ulink Agritech Pvt Ltd and Progressive Infotech Pvt Ltd, resolving incidents, managing user accounts and permissions, supporting backups, configuring operating systems, and working with ServiceNow. My experience also includes Windows support, Active Directory, Outlook configuration, LAN/WAN troubleshooting, hardware maintenance, antivirus management, and remote support tools.
Experience
Work history, roles, and key accomplishments
Deskside and Asset Inventory Support Engineer - II
Stefanini Pvt Ltd
Dec 2020 - Apr 2024 (3 years 4 months)
Provided deskside support and managed IT asset inventory, including tracking, deployment, and vendor coordination. Maintained daily and monthly reports and supported onboarding/offboarding processes.
Education
Degrees, certifications, and relevant coursework
Jawaharlal Nehru Engineering College
Master of Computer Applications, Computer Applications
Grade: First Division
Completed M.C.A. from Jawaharlal Nehru Engineering College, Aurangabad in 2012, passing with first division.
Dr. Babasaheb Ambedkar Marathwada University
Bachelor of Computer Applications, Computer Applications
Grade: First Division
Completed B.C.A. from Dr. BAMU University in 2009, passing with first division.
Availability
Location
IndiaAuthorized to work in
Job categories
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