Nikhilesh Hakani
@nikhileshhakani
I'm an IT asset-management and desktop support professional with 9+ years' experience.
IndiaWhat I'm looking for
I'm an experienced IT professional specializing in asset management, desktop and technical support with over nine years in IT services. I have managed service-desk operations, field operations, vendor escalation, inventory reconciliation, audits and large-scale IMAC activities across enterprise projects.
I coordinate shipments, tag and track assets with barcode systems, raise GRNs on e-portals, and drive cost reduction through product standardization and process improvements. I bring strong people-management, communication and reporting skills and a proven record of maintaining audit-ready inventories and resolving escalations efficiently.
Experience
Work history, roles, and key accomplishments
ELManaged IT asset records, inventory reconciliation and tagging for the Bank of America project, improving compliance and audit readiness; coordinated SEZ shipments and GRN processing.
Senior Technical Support Engineer
Can Gold Oil and Gas Pvt Ltd
Aug 2023 - Feb 2024 (6 months)
Implemented hardware and network installations for new projects, performed asset health checks and inventory collection, and resolved systems and software issues to maintain operational continuity.
Senior Executive - Asset Management
Micro Lad Limited
Nov 2021 - Apr 2023 (1 year 5 months)
Maintained hardware and software asset records and licenses, performed weekly and monthly inventory reconciliations and audits for the Bank of America project, and reduced non-compliance through standardization.
Asset Store Manager
Fidelis Group
Nov 2020 - Nov 2021 (1 year)
Managed IT spares and stock at the material office, oversaw inward/outward transactions, restored faulty items via parts replacement and ensured audit readiness of inventory.
Field Engineer
Fidelis Group
Mar 2019 - Nov 2020 (1 year 8 months)
Served as IT engineer for Reliance Retail store rollouts, managed day-to-day incident resolution and provided remote support, performing IMAC and maintaining audit-ready asset records.
Technical Support Engineer
Silver Touch Technologies Ltd.
Feb 2014 - Feb 2019 (5 years)
Executed hardware and network installations, provided escalated first-level technical support for end-users on Windows platforms, and maintained asset health and inventory collections.
Education
Degrees, certifications, and relevant coursework
G.H.E.B
Higher Secondary School Certificate, Higher Secondary
Completed Higher Secondary School Certificate (H.S.C) from G.H.E.B in March 2009.
G.S.E.B.
Secondary School Certificate, Secondary Education
Completed Secondary School Certificate (S.S.C) from G.S.E.B in March 2007.
GUGujarat University
Bachelor of Commerce, Commerce
Completed Bachelor of Commerce program at Gujarat University.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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