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Vikash Gupta

@vikashgupta28

Operations professional with 6+ years of experience in process management, quality, research, documentation, and client coordination.

India

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What I'm looking for

I’m seeking a remote full-time opportunity in Operations, Content Operations, Process, Quality, Research, or related roles. I bring 6+ years of experience in operations, process improvement, quality management, documentation, research, and client coordination. I’m comfortable managing workflows, improving processes, supporting teams, and working independently in a remote environment.

I’m an Operations professional with 6+ years of experience across operations management, process improvement, quality management, research, documentation, and client coordination.

In my previous role at Shiksha (Info Edge), I worked on improving processes, implementing quality standards and SOPs, conducting research and data evaluation, coordinating with clients, and supporting team members through training and practical guidance.

I’m comfortable working independently, managing multiple priorities, documenting processes, solving operational issues, and adapting to changing business requirements. I’m particularly interested in remote opportunities in Operations, Content Operations, Process Coordination, Quality, Research, and related roles where I can contribute through strong execution, attention to detail, and clear communication.

Experience

Work history, roles, and key accomplishments

Senior Executive Content Operations

Shiksha.com

Oct 2018 - Feb 2024 (5 years 4 months)

• Implemented quality control measures and SOPs to improve consistency and reduce errors.
• Improved processes and optimized procedures to increase efficiency and support growth.
• Conducted research and evaluated data from sources to support initiatives.
• Coordinated with clients to understand requirements and address issues.
• Mentored team members and provided training to improve productivity.