At Princess Cruises, I own the product roadmap for Princess.com, a $1.2B+ digital commerce platform, and lead the 40-person product and engineering organization behind it. Staged A/B testing raised cruise search conversion from 1.5% to 2.4%, and integrating Salesforce Sales Cloud improved onboard revenue 30%.
At JPMorgan Chase, I owned product strategy for an enterprise application-delivery and security platform serving 1,000+ applications across five business units. I managed a $20M+ program budget, delivered 99.999% availability, and directed automation and agentic AI strategy that eliminated 80% of manual security-policy effort.
Earlier, I took AT&T's Digital UI Component platform from zero to adoption across 60+ scrum teams, saving 3,000+ engineering hours a month. At Verizon, I launched products including RepGuidance, which cut FiOS churn 20% and generated $20M in savings over five years.
