I've led B2B and B2B2C payments, fraud prevention, and regulated-product portfolios at Visa, Kaiser Permanente, Microsoft, and Accenture.
At Kaiser Permanente, I led consolidation of four conflict-of-interest compliance systems into a unified ServiceNow platform, saving $1.2M annually and reducing roughly four months of operational effort. I also designed risk-based disclosure workflows for a 200K+ employee workforce.
At Visa, I led public-sector commercial payments strategy across a $30B portfolio, restored invoice-match rates from 80% to 98% to preserve $2B in payment volume, and helped increase mobile virtual-payment adoption from 12% to 30%.
I've also grown fraud-prevention products, modernized APIs, automated operations, and launched sustainability MVPs. I'm an inventor with two issued payments patents and two trade secrets, and I organize Product Tank Seattle events.
